Summary
Overview
Work History
Education
Skills
Timeline
Generic

Journee Carr

Conroe,TX

Summary

Dependable and energetic professional with strong time management, communication, and critical thinking skills. Initiative- taking fast learner with a keen eye for detail and a passion for delivering excellent customer service. Adept at working both independently and collaboratively in demanding environments.

Overview

6
6
years of professional experience

Work History

Receptionist

Genesis Medical Group
01.2025 - Current
  • Managed patient check-in and appointment scheduling efficiently.
  • Answered multi-line phone system, directing calls to appropriate staff.
  • Maintained accurate patient records using electronic health record (EHR) systems.
  • Assisted in verifying insurance information for patient eligibility.
  • Provided excellent patient support and maintained HIPAA compliance.
  • Assisted with medical records and patient documents.

Lead Cashier

Walmart
06.2023 - 01.2025
  • Supervised daily cash register operations, ensuring accuracy in transactions and customer service.
  • Trained and mentored new cashiers on company policies and efficient checkout practices.
  • Resolved customer inquiries and concerns to enhance shopping experience and satisfaction.
  • Implemented process improvements to reduce checkout wait times and streamline service flow.

Receptionist

Northwest Womens Center
02.2021 - 03.2022
  • Coordinated communication between patients and medical professionals effectively.
  • Streamlined office procedures to enhance workflow efficiency and reduce wait times.
  • Provided exceptional customer service, addressing patient inquiries promptly.
  • Supported administrative tasks including filing, data entry, and inventory management.
  • Scheduled patients appointments and managed front desk operations.
  • Provided excellent patient support and maintained HIPAA compliance.

Education

High School Diploma -

Conroe High School
Conroe, TX

Skills

  • Organization skills
  • Data entry
  • Time management
  • Telephone skills
  • Punctual & Dependable
  • Leadership & Teamwork
  • Adaptive person
  • Problem- Solving
  • Medical Office Administration
  • Insurance Verification
  • Excellent Customer Service

Timeline

Receptionist

Genesis Medical Group
01.2025 - Current

Lead Cashier

Walmart
06.2023 - 01.2025

Receptionist

Northwest Womens Center
02.2021 - 03.2022

High School Diploma -

Conroe High School