Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Journee' Harris

Richmond,VA

Summary

Knowledgeable about different beauty products that meet individual needs and flatter face shapes and skin types. Friendly, upbeat and personable. Focused on building long-lasting and loyal relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Prestige Beauty Advisor

Saks Fifth Avenue Stores
09.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Increased repeat business through exceptional customer service and relationship building.
  • Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
  • Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
  • Used social media to network for my brand
  • Gained clientele and learned to work in a professional team setting.


Licensed Esthetician

Self Employed
05.2021 - Current
  • Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
  • Enhanced spa revenue by upselling products and services during client consultations.
  • Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
  • Improved clientele retention with exceptional customer service and follow-up care.
  • Streamlined appointment scheduling processes for increased efficiency and reduced client wait time.
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
  • Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
  • Reduced no-shows through timely appointment reminders via phone calls or text messages.
  • Fostered friendly, warm, and exceptional customer experience.
  • Advised clients on proper home-care regimens.

Summer Intern

Golfing Social Media
06.2023 - 08.2023
  • Enhanced project efficiency by streamlining communication and task delegation among team members.
  • Assisted in market research for product development, resulting in improved customer satisfaction.
  • Collaborated with cross-functional teams to complete projects on time and within budget constraints.
  • Conducted data analysis to identify trends and optimize business strategies, contributing to company growth.
  • Supported marketing campaigns by creating engaging content for social media platforms, driving brand awareness.
  • Improved client relationships through consistent follow-ups and timely responses to inquiries, fostering customer loyalty.
  • Organized company events to promote team building and boost employee morale.

Education

Bachelor of Arts - Mass Communications Minor Advertising, Marketing

VCU
Richmond, VA
05.2025

Skills

  • Inventory Coordination
  • Organizational Abilities
  • Client Relationship Building
  • Exceptional Customer Service
  • Social media marketing
  • Social media management
  • Creative writing
  • Public Relations
  • Adobe Photoshop
  • Digital Marketing
  • Adobe InDesign

Certification

  • Licensed Esthetician

Timeline

Prestige Beauty Advisor

Saks Fifth Avenue Stores
09.2023 - Current

Summer Intern

Golfing Social Media
06.2023 - 08.2023

Licensed Esthetician

Self Employed
05.2021 - Current

Bachelor of Arts - Mass Communications Minor Advertising, Marketing

VCU

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Journee' Harris