Journee Wells
Indianapolis,IN
Summary
Dynamic host with a proven track record at Cracker Barrel, enhancing guest experiences through exceptional customer service and effective reservation management. Skilled in team collaboration and multitasking, I successfully trained new staff and optimized workflow, contributing to a seamless dining environment during peak hours.
Overview
2
2
years of professional experience
Work History
Host
Cracker Barrel
Indianapolis, IN
11.2024 - Current
- Facilitated prompt guest reception and seating to elevate dining experience.
- Oversaw reservation system to enhance seating efficiency during peak hours.
- Guided training sessions for new hosts on customer service standards and operational procedures.
- Facilitated collaboration between kitchen and serving staff to optimize workflow and enhance service efficiency.
Janitorial Assistant
Teenworks
Indianapolis, IN
03.2024 - 07.2024
- Oversaw facility cleanliness and orderliness through systematic cleaning tasks and inspections.
- Managed operation of cleaning equipment, including floor scrubbers and vacuums, to uphold efficiency and safety standards.
- Oversaw inventory management by tracking cleaning supplies and initiating replenishment requests.
- Facilitated collaboration among team members to execute daily cleaning schedules.
Education
High School Diploma - College Prep
Core 40 diploma
Photography
GPA 3.3
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Reservation management
American Red Cross CPR & First Aid
Accomplishments
New Palestine Invite Champ -Girls Wrestling 20/26
County Champ-Girls Wrestling 2025/2026
State Qualifier-Girls Wrestling 2025/2026
Additional Information
Warren Central Varsity Girls Wrestling Warren Central Boy's Basketball Manager
Warren Central Football Student Trainer
Student Council Member
Volunteer God's Grace Community Church Food Pantry
Timeline
Host - Cracker Barrel
11.2024 - Current
Janitorial Assistant - Teenworks
03.2024 - 07.2024
Warren Central High School - High School Diploma, College Prep