Jovan Rodriguez
Hacienda Heights,CA
Summary
Highly motivated individual with a strong work ethic and reliability instilled by immigrant parents. Experienced team leader with a selfless approach and excellent interpersonal skills. Passionate about serving a purpose and meeting goals. Resourceful individual with a dynamic personality and handling all situations with poise and known for high productivity and efficiency in task completion. Skilled in inventory management, customer service, and process improvement, ensuring smooth department operations. Excel at communication, problem-solving, and teamwork, contributing to positive work environments and successful project outcomes.
Overview
10
10
years of professional experience
Work History
NOTE DEPARTMENT SPECIALIST
Commercial Bank Of California
Los Angeles
05.2020 - Current
- Primarily responsible for generating loan documentation for commercial loans, commercial real estate loans, and mortgage loans. Also processes commercial and real estate, and consumer loan payments and advances on lines of credit. Prepares DDA overdraft protection line documents. Boards loans on the Bank's mainframe computer system. Works daily insurance and monthly reports. Distributes daily and monthly reports.
- Handle all the insurance policies related to the loan and related reports, contact agents, and work closely with loan officers and customers to ensure proper insurance is received and maintained.
- This Note Department position is also required to be fully knowledgeable and skilled in all areas of servicing loans, and is expected to provide leadership, training, and support to less experienced loan servicing specialists and other staff members.
- Conducted training sessions for new department staff members on company policies and procedures.
- Coordinated with vendors to ensure timely delivery of materials and supplies necessary for daily operations.
- Resolved customer inquiries and complaints regarding department services in a timely manner.
- Performed data entry into multiple systems including client information, accounts receivable and payable, inventory tracking.
RESTAURANT MANAGER
Mr. Churros
Los Angeles
01.2015 - 05.2020
- Ensures the restaurant runs smoothly and efficiently.
- Seek to provide customers with pleasant dining experiences that live up to brand standards.
- Their efforts, which include effectively managing employees, are ultimately geared towards safeguarding the profitability of the restaurant.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
Abelton Software, Music Production -
Beat Lab Academy
Eagle Rock, CA01.2020
High School Diploma -
Bishop Amat Memorial High School
La Puente, CA06.2018
Rio Hondo College
Whittier, CASome College, Business -
Cal Poly Pomona
Pomona, CASkills
- Customer Interactions
- Team Building
- Training and Mentoring
- Database Management
- Spreadsheet Management
- Adaptability
- Analytical Thinking
- Accounting Familiarity
- Filing and Data Archiving
- Supervision
- Proofreading Abilities
- Problem-Solving
- Effective Communication
- Self Motivation
- Professionalism
- Common Sense
Affiliations
- Enjoy exercising and Brazilian Jiu-Jitsu
- Avid Reader
Languages
Spanish
Professional
Timeline
NOTE DEPARTMENT SPECIALIST
Commercial Bank Of California
05.2020 - Current
RESTAURANT MANAGER
Mr. Churros
01.2015 - 05.2020
Abelton Software, Music Production -
Beat Lab Academy
High School Diploma -
Bishop Amat Memorial High School
Rio Hondo College
Some College, Business -
Cal Poly Pomona
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