Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jovani Puentes

Tampa

Summary

Motivated and certified Salesforce Administrator with a solid foundation in Salesforce configuration, user management, and CRM best practices. Skilled in creating reports and dashboards, managing data, and automating processes using tools like Flow Builder and Process Builder. Quick learner with strong problem-solving abilities and a passion for leveraging technology to improve business efficiency. Eager to apply training and knowledge in a real-world environment and contribute to a dynamic team

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Delivery Driver

KX Seafood/Seafood Direct
2024 - Current
  • Safely transported fresh and frozen seafood products to restaurants, hotels, markets, and other commercial clients on a scheduled route.
  • Maintained product quality by following proper handling, temperature control, and food safety standards during transit.
  • Provided prompt, courteous customer service during deliveries, ensuring accurate order fulfillment and client satisfaction.
  • Verified invoices, collected signatures, and communicated with dispatch regarding delivery updates and route adjustments.
  • Performed routine vehicle inspections and maintained cleanliness to ensure compliance with safety and hygiene standards.

Carpenter / Painter

Borys Puentes Handyman LLC
01.2020 - Current
  • Built and repaired cabinets, doors, frameworks, flooring, and other wood structures using a variety of woodworking machinery, hand tools, and power tools.
  • Performed surface preparation, painting, and finishing on a wide range of residential and commercial projects with attention to quality and detail.

Sales / Service Porter

Infiniti of Tampa Dealership
01.2021 - 01.2022
  • Transported vehicles safely between service lanes, service bays, and dealership lot.
  • Provided valet assistance, ensuring timely and courteous customer service.
  • Created key tags and labeled lot vehicles for accurate tracking and organization.
  • Inspected and maintained cleanliness and basic operability of vehicles.
  • Delivered purchased vehicles to customers, ensuring a smooth and professional experience.

Lot Porter

Westshore Mazda Dealership
01.2021 - 01.2021
  • Transport vehicles between dealership lot, service areas, and customer locations as needed. Assist customers with valet services while ensuring vehicles are clean, operational, and properly tagged and labeled.

Education

High School Diploma -

Jefferson High School
Tampa, FL
2019

Skills

  • Salesforce CRM (Sales Cloud, Service Cloud, Experience Cloud)
  • User Management & Security (Roles, Profiles, Permission Sets, Sharing Rules)
  • Reports & Dashboards Creation
  • Workflow Rules & Process Builder
  • Flow Builder (Record-Triggered, Scheduled, Auto-Launched)
  • Validation Rules & Formula Fields
  • Data Management (Data Import Wizard, Data Loader, Duplicate Management)
  • Custom Objects, Fields, Page Layouts, Record Types
  • Change Sets & Sandboxes
  • AppExchange App Management

Certification

  • Salesforce Certified Administrator (ADM 201)
    Salesforce | [2025]
  • Salesforce Flows: The Complete Guide to Lightning Flows — Certificate of Completion
    Udemy | 2025
    Developed practical expertise in creating and managing Lightning Flows, including screen, record-triggered, and scheduled flows.

Timeline

Sales / Service Porter

Infiniti of Tampa Dealership
01.2021 - 01.2022

Lot Porter

Westshore Mazda Dealership
01.2021 - 01.2021

Carpenter / Painter

Borys Puentes Handyman LLC
01.2020 - Current

Delivery Driver

KX Seafood/Seafood Direct
2024 - Current

High School Diploma -

Jefferson High School

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