Jovanna Rey
El Paso
Summary
Dynamic Medical Assistant with extensive experience at Eastside Total Healthcare, skilled in patient care coordination and EMR management. Proven ability to enhance patient outcomes through effective communication and clinical documentation. Committed to fostering a patient-focused environment while ensuring HIPAA compliance and optimizing clinic workflow efficiency.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Eastside Total Healthcare
El Paso, TX
08.2021 - Current
- Maintained inventory of medical supplies, monitoring stock levels and placing orders as necessary.
- Educated patients on health management strategies, fostering informed decision-making regarding their care.
- Implemented electronic health record updates, improving accuracy and accessibility of patient data.
- Trained new staff on clinical procedures and office protocols, promoting consistency in patient care standards.
Medical Assistant
Zaragoza Family Clinic
El Paso, TX
04.2020 - 04.2021
- Conducted patient intake assessments to gather vital information and ensure accurate records.
- Assisted in administering medications and injections under physician supervision, ensuring patient safety.
- Managed appointment scheduling and follow-up communications to optimize clinic workflow efficiency.
- Collaborated with healthcare team to develop individualized patient care plans, enhancing treatment outcomes.
Customer Service Representative
The Cleaners
El Paso, TX
01.2018 - 01.2020
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Managed order processing and coordination, ensuring timely service delivery.
Education
Medical Assistant -
Vista College
El Paso, TX03-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Immunization administration
- Laboratory specimen collection
- Patient care coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Eastside Total Healthcare
08.2021 - Current
Medical Assistant
Zaragoza Family Clinic
04.2020 - 04.2021
Customer Service Representative
The Cleaners
01.2018 - 01.2020
Medical Assistant -
Vista College