Jovanna Sanchez
Mesquite
Summary
Highly experienced sales associated known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Waitress
Paco Dominguez
05.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
Sales Associate
Melrose Family Store
06.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX06.2023
Skills
- Food Running
- Wine Pairings
- Dish Preparation
- Cash Handling
- Menu Memorization
- Supply Restocking
- Accurate Money Handling
- Table Setting Arrangements
- Table Bussing
- Beverage Preparation
- Food and Beverage Pairings
- Seating Assignment Preparation
- Stocking and Replenishing
- Hospitality and Accommodation
- Sales Techniques
- Menu Presentation
- Team Collaboration
- Safety and Sanitation
- Sales and Marketing
- guest service
- merchandising expertise
Timeline
Waitress
Paco Dominguez
05.2023 - 08.2023
Sales Associate
Melrose Family Store
06.2022 - 11.2022
High School Diploma -
West Mesquite High School
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