Jovanni Martinez Hernandez
Merrillville,IN
Summary
Dedicated fast food worker skilled in food and beverage preparation with a strong focus on maintaining clean, inviting spaces to enhance customer experience. Proven ability to collaborate effectively with team members and provide exceptional service, particularly for Spanish-speaking customers. Commended for assisting colleagues in high-pressure situations and fostering a supportive work environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant
Merrillville, IN
12.2023 - Current
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Responded promptly to customer inquiries or complaints in a courteous manner.
- Organized and restocked supplies to support operations and team productivity.
- Took orders, prepared foods and processed payments in full-service establishment.
- Served many guests per day in busy setting by delivering exceptional service and support to every person.
- Restocked supplies, removed trash and cleaned areas.
- Provided support to other staff members during busy hours when needed.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Handled food safely to protect customers from cross-contamination or illness risks.
- Assisted in stocking shelves with merchandise or supplies.
- Served food quickly for positive guest experiences.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Merrillville High School
Merrillville, IN05-2024
Skills
- Heavy lifting
- Willingness to learn
- Stock management
- Self-discipline
- Taking orders
- Tool and equipment use
- Workplace efficiency
- Basic math
- Drive-thru operations
- Safety awareness
- Sanitizing
- Fluent in Spanish
- Stress tolerance
- Training and coaching
- Learn ways to relieve stress while busy
- Valid Driver's license
Affiliations
-My whole life I played soccer and continuing playing soccer as a hobby
-Learned some carpentry from my family who are carpenters. I am still learning with my uncles and also passed a carpentry class in highschool
-I also did an art class which I enjoy drawing and learning to use different drawing methods.
Accomplishments
- I had an award for best drawing as a self portrait of myself.
- Won All-State player for soccer, all DAC my Junior and Senior year, and MVP for my school
Languages
Spanish
Professional
Timeline
Crew Member
McDonald's Restaurant
12.2023 - Current
High School Diploma -
Merrillville High School