Jovanni Moreno
Coatesville,PA
Summary
Energetically climbed the ranks to manager at Milton's Pizza And Pasta by age 17, showcasing exceptional time management and workforce management skills. Achieved Platinum DoorDash status with a perfect 5.0 rating, reflecting a commitment to quality assurance and customer satisfaction. Additional skills in serving and lawn care with phenomenal experience in those fields. Excelled in fast-paced environments, leveraging computer skills and a positive attitude to exceed employer expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
04.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Platinum Doordash status with 5.0 out of 5 rating
Work Study Student
Penn State University
10.2023 - Current
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Assisted with onboarding of new employees.
- Collaborated with staff members to guarantee students received best possible customer service.
- Answered questions about store policies and addressed customer concerns.
- Work Study for Penn State Dining Commons gaining experience in the work field
Server
The Hungry Pilot
06.2024 - 08.2024
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Gained serving experience first hand to know what it's like for others
Lawn Mower
Moreno's Fresh Cuts Lawn Care
05.2024 - 08.2024
- Loaded and unloaded mowing equipment at customer locations.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Family Owned Business
Manager
Milton's Pizza And Pasta
05.2019 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- First Job that was worked up to manager status at age 17 while working through high school and sports
Education
BBA - Agricultural Business
Penn State
State College05.2026
Skills
- Quality Assurance
- Order Verification
- Workforce Management
- Time Management
- Commercial Landscaping
- Spreadsheet development
- Computer Skills
- Table Bussing
- Safe Food Handling
- Food Delivery
Certification
Certifications:
RAMP Certification
Penn State Student Club Officer Certification
EHS Training Certification
Family Stock Holder
I assist my parents in where to put their stocks as well as teach them the ways of the stock market and how it operates.
Timeline
Server
The Hungry Pilot
06.2024 - 08.2024
Lawn Mower
Moreno's Fresh Cuts Lawn Care
05.2024 - 08.2024
Delivery Driver
DoorDash
04.2024 - Current
Work Study Student
Penn State University
10.2023 - Current
Manager
Milton's Pizza And Pasta
05.2019 - 08.2024
BBA - Agricultural Business
Penn State
Certifications:
RAMP Certification
Penn State Student Club Officer Certification
EHS Training Certification
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