Mehnaz Fatima

Hanover Park,IL

Summary

Proactive and reliable receptionist known for exceptional attention to detail and strong communication skills. Experienced in managing workflows and delivering high-quality support to ensure patient satisfaction and operational efficiency.

Overview

years of professional experience

Work History

Receptionist

Alden Village

Bloomingdale, Illinois

02.2022 - Current

Scheduled and confirmed appointments.
Provided excellent customer service at all times while interacting with both internal and external customers.
Performed data entry tasks into various computer systems accurately and promptly.

Medical Assistant/Receptionist

Cafal Clinic

Saint Charles, Illinois

01.2021 - 02.2022

Assisted healthcare providers with patient examinations and procedures, ensuring a smooth clinical workflow.
Conducted insurance verification for patients, ensuring accurate coverage details before appointments.
Performed front desk operations, greeting patients and handling inquiries with professionalism.

Education

Bachelor of Arts - Criminology

University of Illinois Chicago

Chicago, IL

08-2026

Skills

Customer service
Data entry

File management
Appointment scheduling

Timeline