Summary
Overview
Work History
Education
Skills
Timeline
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Jovan P. Bercey

New Orleans,Louisiana

Summary

Compassionate preschool teacher with knowledge of creating engaging and nurturing environments for early childhood development. Proficient in lesson planning, classroom management, and developmental assessments, promoting growth among diverse student groups. Successfully implemented innovative teaching strategies that improved social and intellectual development, resulting in enhanced classroom dynamics and positive feedback from parents and staff. Versatile professional with a background in hospitality, demonstrating strong communication and customer service skills.

Overview

7
7
years of professional experience

Work History

Preschool Teacher

The Little School CDC
Bossier City, Louisiana
01.2025 - 07.2025
  • Created engaging lesson plans utilizing music, art, and interactive activities.
  • Encouraged critical thinking through problem-solving exercises.
  • Provided individualized attention to students during instructional time.
  • Supervised outdoor playtime, ensuring compliance with safety regulations.
  • Fostered a safe environment for children through vigilant oversight.
  • Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.

Children's Party Host

Louisiana Children's Museum
New Orleans , LA
05.2024 - 08.2024
  • Provided guidance to volunteers assisting with setup and breakdown of decorations.
  • Created fun atmosphere through use of music, props, costumes .
  • Greeted guests and provided them with party information.
  • Managed guest lists and invitations, tracking RSVPs for accurate headcounts.
  • Implemented safety protocols to ensure a secure environment for all attendees.
  • Helped maintain order during photo sessions with large groups of children.
  • Organized games and competitions for children, providing prizes when necessary.

Guest Service Receptionist

Residence Inn at Bossier City
Bossier City, LA
02.2021 - 08.2021
  • Increased guest satisfaction by effectively overseeing front desk operations.
  • Led to an increase in positive guest reviews by optimizing front desk operations.
  • Collaborated with housekeeping and maintenance teams to address guest concerns and maintain room quality standards.
  • Resolved guest issues with a professional approach, ensuring customer satisfaction.
  • Effectively managed reservations, ensuring optimal room allocation to boost occupancy rates.
  • Accommodated specific guest preferences to enhance the overall quality of their hotel visit.

Guest Service Receptionist

Fairfield by Marriott at Metairie
New Orleans, LA
08.2019 - 03.2020
  • Handled day-to-day activities on the Fosse and Point-of-Sale System.
  • Participated in strategy sessions with sales managers to achieve set monthly and yearly revenue targets.
  • Managed multiple phone lines to ensure smooth operation of telephone systems.
  • Adapted to sudden scheduling adjustments, ensuring smooth guest services.
  • Engaged in friendly conversations with guests during the check-in process.

Guest Service Receptionist

Fairfield by Marriott at French Quarter
New Orleans, LA
03.2018 - 08.2019
  • Secured guest valuables in designated safe zones.
  • Enhanced hotel brand's loyalty program through social media, email, and direct mail campaigns.
  • Oversaw scheduling and execution of hotel maintenance tasks with external vendors.
  • Organized and maintained records by innovating filing procedures.
  • Educated team members on best practices for customer interactions and daily hotel functions.
  • Input and confirmed reservations for guests.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.

Education

Associate of Science - Early Childhood Care And Education

Nunez Community College
Chalmette, LA
05.2025

High School Diploma -

St. Mary's Academy High School
New Orleans, LA
05-2012

Skills

  • Classroom management
  • Child development
  • Effective communication
  • Safety compliance
  • Customer service
  • Positive reinforcement
  • Early literacy development
  • Empathy and compassion
  • Development observation
  • Effective listening
  • Self-esteem building
  • Detail-oriented

Timeline

Preschool Teacher

The Little School CDC
01.2025 - 07.2025

Children's Party Host

Louisiana Children's Museum
05.2024 - 08.2024

Guest Service Receptionist

Residence Inn at Bossier City
02.2021 - 08.2021

Guest Service Receptionist

Fairfield by Marriott at Metairie
08.2019 - 03.2020

Guest Service Receptionist

Fairfield by Marriott at French Quarter
03.2018 - 08.2019

Associate of Science - Early Childhood Care And Education

Nunez Community College

High School Diploma -

St. Mary's Academy High School

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