Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jovany Arroyo

Carson City

Summary

Dedicated medical assistant with expertise in HIPAA compliance, patient scheduling, and administrative support. Committed to enhancing patient experiences through efficient workflow management and meticulous attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Carson Tahoe Medical Center
Carson City, NV
01.2026 - Current
  • Assisted in patient intake, managing documentation and ensuring accurate information collection.
  • Supported clinical staff with routine tasks, enhancing workflow efficiency during patient exams.
  • Executed daily administrative duties, including scheduling appointments and coordinating follow-up care.
  • Maintained cleanliness and organization of exam rooms, adhering to safety protocols and infection control measures.

Receptionist

Carson Tahoe Medical Center
Carson City, NV
07.2024 - 01.2026
  • Managed multi-line phone system, directing calls to appropriate departments and personnel.
  • Scheduled patient appointments, ensuring optimal use of resources and adherence to clinic policies.
  • Maintained accurate patient records in electronic health record (EHR) system, improving data retrieval efficiency.
  • Assisted patients with inquiries and provided information about services offered at medical center.

Retail Sales Associate

JCPenney
Carson City, NV
09.2023 - 06.2024
  • Assisted customers in product selection, enhancing their shopping experience and satisfaction.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained organized merchandise displays, ensuring visual appeal and accessibility.
  • Provided product knowledge to customers, facilitating informed purchasing decisions.

Education

High School Diploma -

Carson High School
Carson City, NV

Bachelor of Science - Accounting

University of Nevada, Reno
Reynard, NV
06-2029

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge

Certification

BLS certification - June 2024

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Carson Tahoe Medical Center
01.2026 - Current

Receptionist

Carson Tahoe Medical Center
07.2024 - 01.2026

Retail Sales Associate

JCPenney
09.2023 - 06.2024

High School Diploma -

Carson High School

Bachelor of Science - Accounting

University of Nevada, Reno