Summary
Overview
Work History
Education
Skills
Key Qualifications
Certification
Languages
Timeline
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Jovena Moreno

Jovena Moreno

Aurora,CO

Summary

To achieve a position where my skills in communications, organization, problem solving, and leadership will improve profitability and customer satisfaction.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Benzer Pharmacy
06.2023 - Current
  • Process refills and type in new prescriptions
  • To Fill the prescriptions
  • Resolve patients issues, complaints, problems in a quick, efficient manner to maintain a high level of satisfaction and quality service
  • Order prescriptions not were not able to be filled due to out-of-stock medications
  • Return medication that has not been picked up from patients

Delivery helper

Alpha Zulu Amazon
02.2022 - 04.2024
  • Load and unload trucks for delivery
  • Lifting 70+ packages by yourself and 150+ packages with a helper
  • Deliver packages with excellent customer service
  • Build grills, treadmills, pool tables, ping pong or hockey tables if assigned to your route

Warehouse associate/Delivery driver

Kroger Fulfillment Center
02.2022 - 06.2023
  • Load and unload trucks for delivery
  • Operate forklift to transfer packing to their destination
  • Scan products and assign them to their spot
  • Deliver products to customers with a positive attitude
  • Make sure trucks are clean and milage is recorded of every truck used during the day

Front Desk Agent

Choice Advantage
03.2020 - 02.2022
  • Resolve clients’ issues, complaints in a quick efficient manner to maintain a satisfaction and quality service
  • Resolve employee issues, complaints, problems in a quick, efficient manner to maintain a high level of satisfaction and quality service

Assistant Manager at the DoubleTree by Hilton Denver Tech Center

Stonebridge Companies
09.2017 - 03.2020
  • Resolve clients’ issues, complaints in a quick efficient manner to maintain a satisfaction and quality service
  • Resolve employee issues, complaints, problems in a quick, efficient manner to maintain a high level of satisfaction and quality service
  • Submitting Payroll
  • Ordering guest and laundry supplies

Store Manager

Lolly’s Accessories
02.2014 - 12.2017
  • Responsible for traveling out of state to buy merchandise needed
  • Managing inventory
  • Satisfying customers’ needs

Education

Associate Degree - Spanish

Associate Degree - Psychology

Continuing education - IT

Associate of Science - Psychology

Community College of Aurora
Aurora, CO
05-2023

Skills

  • Self-starter
  • Attention to detail
  • Time management skills
  • Independent worker
  • Well organized
  • Strong work ethic
  • Team building experience
  • Positive Attitude and proactive approach
  • Confidentiality of sensitive information
  • Critical thinking in a fast-paced environment
  • Bilingual in English and Spanish
  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Key Qualifications

  • Self-starter
  • Attention to detail
  • Time management skills
  • Independent worker
  • Well organized
  • Strong work ethic
  • Team building experience
  • Positive Attitude and proactive approach
  • Confidentiality of sensitive information
  • Critical thinking in a fast-paced environment
  • Bilingual in English and Spanish

Certification

Associates in psychology

associates in IT

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Benzer Pharmacy
06.2023 - Current

Delivery helper

Alpha Zulu Amazon
02.2022 - 04.2024

Warehouse associate/Delivery driver

Kroger Fulfillment Center
02.2022 - 06.2023

Front Desk Agent

Choice Advantage
03.2020 - 02.2022

Assistant Manager at the DoubleTree by Hilton Denver Tech Center

Stonebridge Companies
09.2017 - 03.2020

Store Manager

Lolly’s Accessories
02.2014 - 12.2017

Associate Degree - Psychology

Continuing education - IT

Associate Degree - Spanish

Associate of Science - Psychology

Community College of Aurora
Jovena Moreno