Jovhan Midy
Brockton,MA
Summary
Hardworking professional with proven relationship-building and time management skills. Experienced in fast-paced restaurant environment, customer service and inventory management. Enhanced operational efficiency by conducting regular inventory counts and ensuring stock accuracy, while optimizing customer transactions through effective product retrieval and order fulfillment. Committed to maintaining high standards of inventory control and meeting customer demand through proactive problem-solving.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Server
Tavern in the Square
Weymouth, Massachusetts
04.2026 - Current
- Greeted guests and presented menus at Blessed Xperience Restaurant.
- Took food and beverage orders using POS system.
- Delivered meals and beverages to dining room tables.
Inventory Fulfillment Specialist
Cannavana
Rockland, MA
01.2024 - 01.2025
- Conducted regular inventory counts, ensuring accuracy of stock levels and supporting operational efficiency.
- Managed and conducted regular inventory counts to ensure accurate stock levels.
- Served customers efficiently at service window, enhancing transaction speed and satisfaction.
- Located and retrieved products to fulfill customer purchase requests promptly
- Fulfilled customer orders accurately and maintained continuous stock availability to meet demand.
- Adhere to state regulations concerning inventory management and use Metre for compliance and tracking.
- Facilitated customer transactions by serving products efficiently through a service window.
Server
Dave & Buster's
Braintree, Massachusetts
04.2024 - 11.2024
- Served tables, ensuring excellent customer service and guest satisfaction.
- Took food and beverage orders using a POS system.
- Delivered meals and beverages to dining room tables.
- Suggested menu items and answered guest questions to enhance dining experience.
Server
Blessed Xperience Restaurant
Stoughton, MA
11.2022 - 03.2024
- Delivered attentive customer service by managing table service and ensuring guest satisfaction.
- Processed to-go orders and handled cashier duties, ensuring accuracy in financial transactions and positive customer interactions.
- Greeted guests and delivered attentive table service in Tavern in the Square dining room.
- Presented menu items and answered questions about food, drinks, and allergens.
- Entered orders into POS system and coordinated timing with kitchen and bar staff.
Server
Fridays
Braintree, MA
01.2020 - 01.2022
- Delivered exceptional customer service through prompt greetings, accurate order taking, and creating memorable dining experiences, contributing to a noticeable increase in repeat patronage.
- Greeted Tavern in the Square guests and guided dining experiences.
- Presented menus and explained daily specials and seasonal offerings.
- Entered orders using POS system and verified ticket accuracy.
Server
Smokey Bones Bar & Fire Grill
Stoughton, MA
05.2019 - 11.2019
- Delivered exceptional dining experiences by taking orders, serving food and beverages, and ensuring customer satisfaction through attentive service in fast-paced environment at Smokey Bones Bar & Fire Grill.
- Greeted guests at Tavern in the Square dining room and guided seating flow.
- Presented menus, described specials, and answered ingredient questions.
- Took accurate orders using POS terminal and communicated requests to kitchen.
Server
IHOP
Brockton, MA
01.2016 - 01.2019
- Delivered attentive customer service, fostering guest satisfaction and encouraging repeat visits.
- Managed multiple tables efficiently, upholding high service standards during peak hours to enhance customer experience.
- Greeted Tavern in the Square guests with friendly, attentive service
- Guided diners through menu items, specials, and beverage selections
- Delivered food and drinks from kitchen and bar to tables
Server/Host
Terenga
Boston, MA
11.2015 - 01.2017
- Delivered high-quality customer service by serving meals efficiently and ensuring guest satisfaction throughout dining experience.
- Welcomed guests and orchestrated seating arrangements to optimize restaurant flow and enhance guest comfort.
- Greeted guests and escorted them to tables across Terenga dining room.
- Managed reservations and waitlists using host stand system.
- Presented menus and described daily specials to diners.
Education
Brockton High School
Brockton, MASkills
- Customer Service
- Effective Guest Interaction
- Menu Knowledge
- Upselling Techniques
- Attention to Detail
- Communication
- Conflict Resolution
- Time Management
- Team Collaboration
- Cooperative Team Member
- Adaptability
- Problem Solving
- Excellent Analytical Skills
- Quick Learner
- Time Management
Personal Information
Driving License: Driver's License
Certification
Driver's License
Timeline
Server
Tavern in the Square
04.2026 - Current
Server
Dave & Buster's
04.2024 - 11.2024
Inventory Fulfillment Specialist
Cannavana
01.2024 - 01.2025
Server
Blessed Xperience Restaurant
11.2022 - 03.2024
Server
Fridays
01.2020 - 01.2022
Server
Smokey Bones Bar & Fire Grill
05.2019 - 11.2019
Server
IHOP
01.2016 - 01.2019
Server/Host
Terenga
11.2015 - 01.2017
Brockton High School