Summary
Work History
Education
Skills
Languages
Timeline
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Jovito Roflo

Jovito Roflo

Salt Lake City

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Passenger Service Agent

Prospect Airport Services
Salt Lake City, UT
11.2024 - Current
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.

Loader and Unloader

United Parcel Service, UPS
Salt Lake City, UT
10.2024 - 01.2025
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.

Education

Bachelor In Science - Pharmacy

Southwestern University PHINMA
Cebu, Philippines

High School Diploma -

St Scholasticas Academy
Cebu, Philippines
2021

Skills

  • Adaptability
  • Customer service management
  • Baggage handling
  • Strong organization
  • Creative thinking
  • Time management
  • Active listening
  • Problem-solving
  • Detail-oriented
  • Team collaboration

Languages

English
Filipino

Timeline

Passenger Service Agent

Prospect Airport Services
11.2024 - Current

Loader and Unloader

United Parcel Service, UPS
10.2024 - 01.2025

Bachelor In Science - Pharmacy

Southwestern University PHINMA

High School Diploma -

St Scholasticas Academy

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Jovito Roflo