Jovon Pinckney
Hollywood
Summary
Versatile and dynamic professional with a proven track record at Allied Universal Security Services, excelling in roles from Security Officer to Assistant Director of Education. Demonstrates exceptional leadership and problem-solving abilities, enhancing team productivity and safety protocols. Skilled in report writing and fostering positive relationships, significantly improving customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
02.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Supervisor
Express Employment
03.2024 - 12.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Home Health Caregiver
From the Heart
10.2023 - 02.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Childcare Provider
Susie Little Angel's
01.2018 - 10.2023
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Office Manager
LT Bio Pharma Consulting
10.2011 - 01.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Daycare Childcare Provider
La Petite Academy Inc.
12.2009 - 10.2011
- Administered first aid treatments as needed, ensuring the safety and well-being of all children under my care.
- Provided a safe and nurturing environment for children, promoting emotional well-being and growth.
- Encouraged physical activity through outdoor play sessions, developing gross motor skills in young children.
- Promoted early literacy skills by incorporating storytime into daily routines, engaging children in age-appropriate literature selections.
Assistant Director of Education
Charleston County School
01.2007 - 12.2009
- Supervised after-school tutoring programs designed to reinforce core concepts while providing individualized attention to struggling learners.
- Implemented successful grant applications to secure additional funding for various educational programs and resources.
- Increased parental involvement in educational activities by creating engaging programs, workshops, and events.
- Championed technology integration into classroom instruction, equipping educators with essential digital tools for modern teaching methodologies.
Education
Bachelor of Arts - Business
South University
Savannah, GA02-2026
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
- Successfully completed two-week security training program.
Certification
- Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
- HospitalBased Violence Intervention Program Training Certificate – Health Alliance for Violence Intervention.
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Basic Life Support Certification (BLS)
- Home Health Aide (HHA) Certification
- OSHA Certified
Languages
English
Full Professional
Timeline
Supervisor
Express Employment
03.2024 - 12.2024
Security Officer
Allied Universal Security Services
02.2024 - Current
Home Health Caregiver
From the Heart
10.2023 - 02.2024
Childcare Provider
Susie Little Angel's
01.2018 - 10.2023
Office Manager
LT Bio Pharma Consulting
10.2011 - 01.2018
Daycare Childcare Provider
La Petite Academy Inc.
12.2009 - 10.2011
Assistant Director of Education
Charleston County School
01.2007 - 12.2009
Bachelor of Arts - Business
South University