JoVon Ray
Kansas City,MO
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Versatile team member offering 2.5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Grebes
10.2023 - Current
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
Busser
Teaxas Roadhoues
09.2021 - 12.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from kitchen
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Package Handler
Fed Ex Ground
06.2022 - 08.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
Online Grocery Associate
Walmart
08.2019 - 08.2020
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Enhanced online shopping experience for customers with timely order processing and communication.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Collaborated with team members to streamline order process, resulting in improved productivity.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Education
Associate of Arts - Journalism
Lincoln University
Jefferson City, MO05.2024
Skills
- Customer Service Expertise
- Product Picking
- Sales Experience
- Attention to detail
- Product knowledge
- Order processing
- Relationship building
- Organizational skills
- Heavy Lifting
- Customer Service
- Online Order Processing
- Creative Vision
- Visual Storytelling
- Photojournalism
- Critical thinking
- Team collaboration
- Adaptability
- Problem-solving
- Order Processing
- Cash Handling
- Money Handling
- Decision-making
- Ability to Lift 40 Pounds
- Honest and Dependable
Affiliations
- football baseball gym
Timeline
Online Personal Shopper
Grebes
10.2023 - Current
Package Handler
Fed Ex Ground
06.2022 - 08.2022
Busser
Teaxas Roadhoues
09.2021 - 12.2022
Online Grocery Associate
Walmart
08.2019 - 08.2020
Associate of Arts - Journalism
Lincoln University
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