Joy Allen
Franklinton,NC
Summary
Accomplished Revenue Cycle Director leveraging strong leadership skills to enhance patient registration and claims processes. Committed to collaboration with clinical leadership for quality reporting and driven to achieve excellence in financial outcomes.
Overview
26
26
years of professional experience
Work History
Revenue Cycle Director
North Carolina Specialty Hospital
Durham, NC
07.2000 - Current
- Responsible for all activities related to patient registration, pre-certification, authorization, charge capture, coding compliance auditing, claim submission, follow-up, denial management, accounts receivable collection follow-up, customer service inquiries, issues resolution, cash posting, and reconciliation activities. Responsibilities also include managing the release of information.
- Works closely with clinical leadership for quality reporting and auditing.
- Responsible for mandatory price transparency, and other regulatory reporting to the state of North Carolina, as well as the annual hospital license renewal.
Education
Bachelor of Science - Health Information Management
East Carolina University
Greenville, North Carolina, NC05-1995
Skills
- Patient registration
- Claim submission
- Denial management
- Coding compliance
- Audit processes
- Customer relationship management
- Authorization Management
Timeline
Revenue Cycle Director
North Carolina Specialty Hospital
07.2000 - Current
Bachelor of Science - Health Information Management
East Carolina University