Joy Bellinger, CSM

• Maintained 100% compliance across digital personnel files by auditing and uploading 1,000+ employee records, ensuring legal accuracy and completeness.
• Managed 50+ unemployment claims annually, achieving a 90% favorable outcome rate through timely responses and strong case preparation.
• Processed and fulfilled 100% of subpoenas and employment verification requests within required deadlines, safeguarding confidentiality.
• Streamlined handbook and policy updates, reducing revision turnaround time by 30% and ensuring consistent companywide distribution.
• Created and maintained Work Instructions for ER and LOA teams, improving process accuracy and reducing escalations by 25%.
• Monitored compliance with federal, state, and local employment laws, leading to zero audit findings during HR reviews.
• Delivered HR reports that improved leadership decision-making efficiency by 20% through accurate, on-time data.
• Oversaw the company’s Safety Management System (SMS), enhancing risk management practices and contributing to a 15% reduction in safety incidents.

• Led full-cycle recruitment, managing job postings, candidate screening, interview coordination, and offer facilitation.
• Administered ATS, handling job postings, candidate records, surveys, and external recruitment platforms.
• Developed and executed targeted sourcing strategies, proactively identifying top talent through various channels.
• Organized employee engagement programs, including referral incentives, anniversaries, and recognition initiatives.
• Designed and coordinated team events, company-wide meetings, and internal service projects.
• Provided general HR administrative support, including onboarding/offboarding, employment verifications, and file maintenance.

• Analyzed sales data to identify trends, enhancing forecasting accuracy and driving strategic decision-making.
• Collaborated with cross-functional teams to streamline order processing and improve customer satisfaction rates.
• Developed and maintained dashboards using CRM tools, providing insights for sales performance reviews.
• Coordinated training sessions for new team members, fostering a culture of continuous learning and improvement.
• Supported sales enablement efforts by creating comprehensive product documentation and training materials.
• Conducted regular audits of sales processes, identifying areas for enhancement and ensuring compliance with best practices.
• Boosted sales efficiency by streamlining processes and implementing new strategies.

• Conducted full-cycle recruitment for diverse roles, ensuring alignment with organizational goals.
• Developed and maintained strong relationships with hiring managers to understand staffing needs.
• Streamlined candidate sourcing processes using advanced applicant tracking systems and social media platforms.
• Facilitated engaging interviews, enhancing candidate experience and promoting employer brand effectively.
• Collaborated with HR team to refine onboarding processes, ensuring smooth transitions for new hires.
• Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.

• Managed the full recruitment lifecycle from intake to offer acceptance, filling 20–25 requisitions per month across multiple departments and functions.
• Partnered with hiring managers to define job requirements, create postings, and develop sourcing strategies that reduced time-to-fill by 35%.
• Sourced candidates through job boards, LinkedIn Recruiter, referrals, and networking, building a pipeline that increased qualified applicant flow by 40%.
• Conducted 300+ phone screens and interviews annually, ensuring alignment with role requirements and company culture.
• Negotiated offers and facilitated onboarding, contributing to a 92% first-year retention rate among new hires.
• Built and maintained strong client relationships, achieving a 95% hiring manager satisfaction rating through consistent communication and results.
• Managed applicant tracking system (ATS) records with 100% compliance accuracy, ensuring adherence to EEO and company standards.
• Improved candidate experience by reducing response times by 50% and maintaining a 90% candidate satisfaction rate.
• Achieved 75+ successful placements annually, consistently meeting or exceeding quarterly hiring targets.
• Trained and mentored junior recruiters, leading to a 25% increase in team productivity.

• Full desk recruiting for multiple vacancies - supported contract, contract to hire and direct hire requisitions.
• Recruited for a multitude of roles and industries including: Senior Engineers, Admin, Logistics,Supply Chain, Procurement, Customer Service, Payroll, HRIS Analysts, Marketing, Technology, Logistics, Light Industrial, General Managers, Manufacturing, and Human Resources (CHRO, HR Directors, Head of People, HRBP, HR Managers, HR Generalists, HR Admin)
• Performed performance management and employee relations duties
• Partnered with Account Managers to ascertain hiring needs and subsequently provided candidate recommendations.
• Partnered with universities, community colleges, and/or vocational schools that offer programs related to niche roles to identify recent graduates or interns
• Actively leveraged LinkedIn network to identify, pipeline and connect with potential candidates
• Supported roles from entry level to executive positions
• Developed and implemented effective recruitment strategies resulting in a 30% reduction in time-to-hire.
• Received the Hall of Fame Award for exceeding YTD KPIs and generating over 150,000 as my Individual Contribution before my 1 year mark
• Labeled a high-performing recruiter that successfully filled 100% of open positions within a 90-day timeframe, reducing time-to-hire by 30%.
• Awarded the best client pitcher in CRG during a company wide competition within the first 90 days.

• Awarded for exceeding KPI metrics within the first 90 days.