Joy Blalock
Houston,TX
Summary
Highly accomplished and results-oriented Retail Leader with over 14 years of leadership experience. Proven ability to drive profitable sales growth and operational excellence while cultivating a positive and guest-centric team environment. Skilled in leading and developing high-performing teams, optimizing store operations, and delivering exceptional guest experiences. Expertise in financial management, inventory control, and fostering team performance through mentorship and effective communication.
Overview
14
14
years of professional experience
Work History
Store Director
Target
09.2016 - Current
- Managed and developed a large team of 250+ including hourly members, leaders, and leaders of leaders, focusing on talent recruitment, talent management, and planning across all store departments.
- Drove a guest-first culture and sales growth by implementing store-specific strategies, understanding retail business fundamentals, and leveraging financial insights to make informed business decisions.
- Fostered a culture of accountability, inclusivity, and financial responsibility by setting clear expectations, promoting diverse voices, and ensuring efficient operations to support future growth.
- Led safety and security initiatives by modeling safe behaviors, addressing hazards, and enhancing security processes to ensure a secure environment for both guests and employees.
Executive Team Leader
Target
06.2011 - 09.2016
- Led team in executing daily operational strategies to enhance store performance.
- Implemented training programs for staff, improving customer service and efficiency.
- Analyzed sales data to identify trends and adjust inventory management processes.
- Improved overall team performance with regular coaching, mentoring, and employee development initiatives.
- Maintained exceptional results by monitoring key metrics and addressing gaps with targeted action plans.
Education
Bachelor Of Arts - Mass Communication
Sam Houston State University
Huntsville, TX05.2011
Skills
- Leadership and Talent Management
- Retail Business Fundamentals and Financial Management
- Customer Service
- Problem-Solving and Decision-Making
Timeline
Store Director
Target
09.2016 - Current
Executive Team Leader
Target
06.2011 - 09.2016
Bachelor Of Arts - Mass Communication
Sam Houston State University
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