JOY COLLINS
Forest Hills,NY
Summary
Compassionate and dependable Certified Medical Assistant with experience supporting providers in high-volume outpatient clinics across New York City. Skilled in patient intake, vital signs, clinical procedures, EHR documentation, and patient communication. Recognized for creating a calm patient experience while maintaining efficiency in fast-paced medical environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Assistant
William L. King
01.2025
- Traveled between multiple outpatient clinics throughout New York City to provide flexible clinical support.
- Assisted with patient intake, EHR documentation, scheduling coordination, and room preparation.
- Adapted quickly to different provider workflows and clinical environments.
- Supported daily operations by maintaining organized patient flow and sanitized treatment areas.
- Delivered patient-focused care while working efficiently in fast-paced medical settings.
Medical Assistant
NY MED
01.2025 - Current
- Support physicians and clinical staff in a busy outpatient setting serving 40+ patients daily.
- Perform patient intake, obtain and document vital signs, and prepare patients for exams and procedures.
- Assist providers during epidural injections, including room setup, patient positioning, and post-procedure support.
- Coordinate patient flow and scheduling to improve clinic efficiency and reduce wait times.
- Maintain clean, organized, and fully stocked exam rooms while following infection control standards.
- Provide professional and compassionate communication to patients throughout visits.
Education
Certified Medical Assistant -
SUNY Brooklyn Educational Opportunity Center
01-2025
High School Diploma - Business Studies
Newtown High School
08-2006
Skills
- Patient Intake & Triage
- Vital Signs & Patient Monitoring
- Procedure Preparation & Assistance
- Epidural Injection Support
- Electronic Health Records (EHR)
- Infection Control & Room Turnover
- Scheduling & Front Desk Support
- Patient Education & Communication
Certification
Basic Life Support (BLS) Certified
Languages
Spanish
Timeline
Medical Assistant
William L. King
01.2025
Medical Assistant
NY MED
01.2025 - Current
Certified Medical Assistant -
SUNY Brooklyn Educational Opportunity Center
High School Diploma - Business Studies
Newtown High School