Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Joy Edwards

Waukesha

Summary

Motivated pharmacy technician with extensive experience in retail and hospital environments. Demonstrates strong analytical skills and problem-solving abilities, ensuring accuracy and adherence to HIPAA privacy standards. Committed to delivering exceptional patient care and support. Proven track record of enhancing operational efficiency and patient satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medication Reconciliation Specialist Team Lead

ProHealth Care
WI
06.2019 - 04.2026
  • Trained medication reconciliation team to enhance capabilities and ensure compliance.
  • Developed comprehensive medication lists for patients, eliminating duplications and errors.
  • Provided discharge prescription services at onsite retail pharmacy to promote medication adherence.
  • Created staffing schedules for three hospitals based on existing staffing model.
  • Participated in panel interviews to select qualified new hires.
  • Contributed to pharmacy shared governance council to improve operational practices.

Lead Pharmacy Technician

CVS Pharmacy
Waukesha
12.2006 - 02.2021
  • Accurately measured and compounded prescriptions in a fast-paced pharmacy environment.
  • Developed weekly technician schedules to align with staffing optimization goals.
  • Maintained OTC and pharmacy inventory, documenting and disposing of expired products.
  • Conducted employee interviews and facilitated training to improve team capabilities.
  • Established strong relationships with clients through reliable service and a positive attitude.

Education

Associates Degree - Accounting

Waukesha County Technical College
Waukesha, WI
06-2009

Skills

  • Patient care
  • Epic software proficiency
  • Excel proficiency
  • Scheduling and organization
  • Training and development
  • Attention to detail
  • Effective communication

Certification

  • Nationally Certified Pharmacy Technician, #530107010050156, Exp July 2026
  • Wisconsin Licensed Pharmacy Technician

Awards

National Technical Honor Society - WCTC

Timeline

Medication Reconciliation Specialist Team Lead

ProHealth Care
06.2019 - 04.2026

Lead Pharmacy Technician

CVS Pharmacy
12.2006 - 02.2021

Associates Degree - Accounting

Waukesha County Technical College
Joy Edwards