Michaela Cruz
Jersey City
Summary
Dedicated Medication Reconciliation Technician at RWJBH Jersey City Medical Center, recognized for exceptional attention to detail and effective communication. Enhanced patient safety through meticulous medication reviews, reducing errors significantly. Proficient in medication reconciliation and committed to patient care, ensuring compliance with regulations while fostering positive healthcare relationships. Developed comprehensive skills in fast-paced healthcare environment, focusing on accuracy and patient care. Expertise includes data entry, electronic health records, and cross-functional teamwork. Looking to transition into new field where these skills can drive operational efficiency and enhance patient outcomes.
Overview
3
3
years of professional experience
Work History
Medication Reconciliation Technician
RWJBH Jersey City Medical Center
10.2024 - Current
- Ensured regulatory compliance by adhering to established guidelines for medication reconciliation procedures and documentation.
- Promoted patient adherence to medication regimens by providing clear instructions on dosage, frequency, side effects, and potential interactions.
- Remained up-to-date on the latest best practices and guidelines related to medication reconciliation through ongoing professional development opportunities.
- Reduced medication errors by collaborating closely with healthcare teams to ensure proper medication reconciliation.
- Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
- Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
Pharmacy Technician
RWJBH Jersey City Medical Center
05.2023 - Current
- Prepare and label medications for inpatient use, including IV admixtures, in strict accordance with sterile technique and hospital protocols.
- Accurately draw up and label oral syringes for patient-specific medication administration.
- Restock and maintain automated dispensing machines (e.g., Pyxis, Omnicell) across patient care units, ensuring medication availability and inventory accuracy.
- Print, organize, and apply patient-specific medication labels for various dosage forms and delivery methods.
- Support pharmacists by ensuring the timely preparation and delivery of medications to patient units.
- Maintain clean and organized IV room and workspaces, following USP 797 and 800 standards where applicable.
- Assist with inventory control, checking expiration dates, and rotating stock to ensure compliance with hospital standards and safety guidelines.
- Adhere to HIPAA regulations and hospital confidentiality policies while handling patient information.
Pharmacy Technician
CVS Pharmacy
12.2022 - 02.2025
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
Bachelor of Arts - Biology
New Jersey City University
Jersey City, NJ12-2025
Skills
- Pharmacy knowledge
- Patient confidentiality
- Medication reconciliation
- Patient care
- Privacy and confidentiality
- Adaptability and flexibility
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Immunization administration
Languages
English
Native or Bilingual
Timeline
Medication Reconciliation Technician
RWJBH Jersey City Medical Center
10.2024 - Current
Pharmacy Technician
RWJBH Jersey City Medical Center
05.2023 - Current
Pharmacy Technician
CVS Pharmacy
12.2022 - 02.2025
Bachelor of Arts - Biology
New Jersey City University
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