Sara Conkey
Summerville,SC
Summary
Dedicated pharmacy technician with a strong foundation in medication reconciliation and patient confidentiality. Experienced in collaborating with healthcare teams to resolve medication discrepancies, streamline workflows, and educate patients on safe medication practices. With an on-going education in Pharmacy and previous retail Pharmacy Technician experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medication Reconciliation Technician
Roper Hospital
Summerville, SC
02.2024 - 10.2025
- Conducted comprehensive medication reviews to ensure patient safety and therapeutic effectiveness.
- Collaborated with healthcare providers to resolve discrepancies in medication orders.
- Assisted in developing standardized medication reconciliation processes for improved accuracy.
- Utilized electronic health record systems for efficient documentation and tracking of medications.
- Educated patients on proper medication usage and potential side effects during discharge planning.
- Streamlined communication between pharmacy and nursing departments to enhance workflow efficiency.
- Strengthened communication between patients, pharmacists, and healthcare providers through regular updates on medication changes and adjustments.
- Remained up-to-date on the latest best practices and guidelines related to medication reconciliation through ongoing professional development opportunities.
- Contributed to a positive patient experience by addressing questions and concerns about medications in a compassionate manner.
- Utilized clinical knowledge to identify potential drug interactions or contraindications during the reconciliation process, ensuring optimal patient outcomes.
Pharmacy Technician
Publix's Pharmacy
Charleston, SC And Moncks Corner, SC
2022 - 2023
- Trained new staff on pharmacy procedures, safety protocols, and customer service standards
- Implemented workflow improvements that streamlined operations and reduced wait times
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Resolved third-party billing, computer system and customer service issues.
Pharmacy Technician
Walgreen's Pharmacy
Charleston, SC
2020 - 2021
- Processed prescription requests and verified accuracy of medication dispensed
- Assisted customers in selecting over-the-counter medications and provided product information
- Maintained inventory levels, ensuring timely restocking of pharmaceuticals and supplies
- Collaborated with pharmacists to prepare and label prescriptions for patient pickup
- Managed cash register transactions, handling payments and returns efficiently
- Educated patients on medication usage and potential side effects to enhance compliance
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Assistant Business Manger
J.L. Kidd Cleaning
Charleston, SC
2015 - 2020
- Assisted in managing daily operations and workflow efficiencies.
- Coordinated scheduling for cleaning staff to optimize resource allocation.
- Supported financial tracking and budgeting processes for service delivery.
- Developed and maintained client relationships to ensure satisfaction and retention.
- Implemented training programs for new staff on company policies and procedures.
- Facilitated communication between management and cleaning teams to streamline tasks.
Education
Associate of Science - Pharmacy Technician
Trident Technical College
Charleston, SC05-2026
High School Diploma -
James Island Charter High School
Charleston06-2009
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL07-2024
Skills
- Pharmacy knowledge
- Patient confidentiality
- Medication reconciliation
- Pharmacy software proficiency
- Drug interactions
- Drug classification
- Adverse drug reaction reporting
- Healthcare systems
- Medication therapy management
- Patient interviewing
Certification
- Licensed Pharmacy Technician
Timeline
Medication Reconciliation Technician
Roper Hospital
02.2024 - 10.2025
Pharmacy Technician
Publix's Pharmacy
2022 - 2023
Pharmacy Technician
Walgreen's Pharmacy
2020 - 2021
Assistant Business Manger
J.L. Kidd Cleaning
2015 - 2020
Associate of Science - Pharmacy Technician
Trident Technical College
High School Diploma -
James Island Charter High School
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy