Neil Ciallelo
Binghamton
Summary
Dedicated healthcare professional with a robust background in medication safety and accuracy, emphasizing patient well-being. Expertise in medication reconciliation, effective patient communication, and meticulous data management ensures optimal outcomes in diverse clinical settings. Recognized for reliability as a team player, consistently achieving results while adapting to evolving healthcare demands. Strong organizational skills and keen attention to detail facilitate effective collaboration with healthcare professionals, fostering a culture of safety and excellence.
Overview
18
18
years of professional experience
Work History
Medication Reconciliation Technician
Guthrie
Binghamton, NY
03.2025 - Current
- Assisted in verifying patient medication lists for accuracy and completeness.
- Supported healthcare team by documenting medication changes during patient admissions.
- Learned to utilize electronic health record systems for medication tracking.
- Collaborated with pharmacists to identify potential drug interactions and discrepancies.
- Gathered patient information to facilitate thorough medication reviews and reconciling processes.
- Maintained organized records of medication histories for individual patients.
- Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes.
- Recognized for outstanding attention to detail, ensuring accuracy and completeness of medication lists while minimizing discrepancies between different sources of information.
- Participated in quality improvement initiatives aimed at refining medication reconciliation processes and enhancing overall patient care.
- Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements.
- Developed strong relationships with local community partners including physicians'' offices, nursing homes, and other facilities to facilitate seamless transitions of care.
- Reduced medication errors by collaborating closely with healthcare teams to ensure proper medication reconciliation.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
CT AIDE
Guthrie
Binghamton, NY
07.2022 - 08.2025
- Assisted in daily operations, ensuring efficient workflow and timely task completion.
- Offered caring companionship and emotional support.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained cleanliness and organization of workspaces to enhance productivity.
- Learned and utilized various tools to assist in project tasks and objectives.
- EPIC trainer for Diagnostic Imaging front office
Kitchen Manager
Waterman's Tasting Room & Cafe
Apalachin, NY
02.2017 - 03.2022
- Oversaw daily kitchen operations, ensuring adherence to food safety and quality standards.
- Managed inventory levels, ordering supplies to maintain optimal stock for menu items.
- Trained and mentored kitchen staff, fostering a collaborative and efficient work environment.
- Developed and implemented new menu items based on seasonal ingredients and customer preferences.
- Streamlined food preparation processes, reducing waste while enhancing meal delivery speed.
- Led cost-control initiatives, analyzing expenses to improve overall kitchen profitability.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
Restaurant Manager
Cracker Barrel Country Store
Richmond, VA
01.2008 - 11.2017
- Supervised daily restaurant operations to ensure compliance with health and safety regulations.
- Developed training programs for new staff, enhancing service quality and employee retention.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Led team meetings to promote communication, collaboration, and a positive work environment.
- Established performance metrics for staff, providing regular evaluations and coaching for growth.
- Streamlined scheduling processes, improving labor efficiency while maintaining optimal staffing levels.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Associate of Science - Liberal Arts And Sciences
SUNY Broome Community College
Binghamton, NY05-2004
Skills
- Pharmacy knowledge
- Interprofessional collaboration
- Pharmacy ethics
- Medication reconciliation
- Drug interactions
- Drug classification
- Drug information resources
- Medication error prevention
- Patient confidentiality
- Patient care
- Attention to detail
- Multitasking Abilities
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 12 in the development of EPIC training.
- Supervised team of 125 staff members.
Languages
English
Professional Working
Timeline
Medication Reconciliation Technician
Guthrie
03.2025 - Current
CT AIDE
Guthrie
07.2022 - 08.2025
Kitchen Manager
Waterman's Tasting Room & Cafe
02.2017 - 03.2022
Restaurant Manager
Cracker Barrel Country Store
01.2008 - 11.2017
Associate of Science - Liberal Arts And Sciences
SUNY Broome Community College
Cover Letter
- March 13, 2025
- Guthrie
- Sayre, PA, Pennsylvania 18840
- RE: Emergency Room Technician
- Dear Hiring Manager
- I am writing to express my interest in the Emergency Room Technician position at Guthrie, as advertised. With three years of experience as an Imaging Services Specialist and a strong commitment to providing direct patient care, I am eager to bring my skills and dedication to your esteemed team.
- Throughout my career, I have developed a robust ability to communicate effectively with patients and colleagues alike. My background has equipped me with the essential skills needed for teamwork in high-pressure environments such as emergency services. As someone who thrives on motivation and collaboration, I am committed to ensuring that every patient receives the highest standard of care.
- My working style aligns well with Guthrie's dynamic environment; I am driven by action and results-oriented tasks. This approach has consistently enabled me to handle demanding situations efficiently while maintaining a compassionate demeanor towards patients. The opportunity to contribute positively within your emergency department excites me greatly.
- I am enthusiastic about the possibility of joining Guthrie's team and contributing my expertise in direct patient care alongside a dedicated group of professionals. Thank you for considering my application; I look forward to discussing how my background, skills, and enthusiasms align with the goals of your organization.
- Sincerely
- Neil Ciallelo