Joy Edwards
Vape Town Plus
Magnolia,TX
1
Certification
12
years of professional experience
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Work History
Manager
1 Year 5 Months- Managed daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members on product knowledge and customer service techniques.
- Oversaw inventory management, optimizing stock levels to meet customer demand efficiently.
- Implemented promotional strategies to enhance customer engagement and increase sales revenue.
- Increased sales revenue over $100,000 in first year.
Real Estate Closer
1 Year 11 Months- Facilitated closing processes for residential and commercial real estate transactions.
- Coordinated communication between buyers, sellers, and financial institutions to ensure smooth transactions.
- Reviewed and prepared closing documents for accuracy and compliance with regulations.
- Managed timelines to meet critical deadlines for closings, ensuring customer satisfaction.
- Built clientele through efficiency and reliability.
Real Estate Closer
2 Years 2 Months- Facilitated seamless real estate closings through meticulous document preparation and review.
- Coordinated communication between buyers, sellers, and agents to ensure timely transaction completions.
- Managed escrow processes while ensuring compliance with local regulations and industry standards.
- Streamlined closing procedures by implementing efficient workflows and reducing turnaround times.
Real Estate Closer
5 Years 10 Months- Reduced errors in documentation processing by meticulously reviewing contracts and property information prior to closing appointments.
- Increased efficiency with proactive task prioritization during high-volume periods of real estate transactions.
- Developed strong working relationships with local real estate professionals to secure repeat business for the company.
- Maintained accurate financial records by diligently recording all fees associated with each transaction.
Education
- Forensic Psychology
Skills
Oversaw customer interactions to cultivate relationships and drive loyalty.
Championed initiatives to uphold service excellence across all touchpoints.
Attention to detail while maintaining excellent customer service.
Certification
- Certified Notary Public
- January 2025 to January 2029
- Texas notary public.
Timeline
Manager
Vape Town Plus
05.2025 - CurrentRead More
Real Estate Closer
Self
06.2023 - 05.2025Read More
Real Estate Closer
Self
04.2021 - 06.2023Read More
Real Estate Closer
Self
02.2015 - 12.2020Read More
University of Alaska Anchorage
from Forensic Psychology
Read More