Joy Garrison
Loganville ,GA
Summary
Dynamic and dedicated professional with experience at Chick-fil-A, excelling in customer relations and salesmanship. Proven ability to enhance customer experiences through active listening and effective communication. Skilled in money handling and maintaining cleanliness, contributing to a safe and welcoming environment. Committed to teamwork and organizational excellence.
Overview
1
1
year of professional experience
Work History
FOH Team Member
Chick-fil-A
05.2024 - 08.2025
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
Education
Biology (Pre Med)
Augusta University
Augusta, GASkills
- Order taking
- Cleanliness
- Salesmanship
- Phone etiquette
- Money handling
- Social perceptiveness
- Active listening
- Task prioritization
- Multitasking Abilities
- Excellent communication
- Teamwork and collaboration
- Organizational skills
- Relationship building
- Compliance and Flexibility
Accomplishments
- Scholar-Athlete of the Year in High School for Girls Basketball
- Graduated with a 4.0 and 1370 SAT Score
Affiliations
- Part of the Multicultural Mentorship Program (MMP) at AU
Languages
Twi
Native or Bilingual
Timeline
FOH Team Member
Chick-fil-A
05.2024 - 08.2025
Biology (Pre Med)
Augusta University