Joy Gibson
7303 S Peek Rd., Apt 3315, Richmond,TX
Summary
Creative, resourceful, and flexible individual with a proven ability to adapt to changing priorities while maintaining a positive attitude and strong work ethic.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Coordinator
Meyerland Community Improvement Association
Houston, TX
10.2020 - 10.2024
- Managed incoming phone interactions and directed queries effectively.
- Facilitated billing and payment operations via VMS and FCB platforms.
- Created and issued invoices through digital platform, Southdata.
- Coordinated mail operations with systematic document archiving.
- Managed office supply procurement processes.
- Managed event logistics, including board meeting arrangements and upkeep scheduling.
- Supervised various projects, focusing on budget management and contractor coordination.
- Administered record maintenance, budget oversight, report compilation, and correspondence management.
- Maintain records and generate control reports
- Ensure quality control in managing accounts receivable.
- Developed strategies to guarantee timely payments.
- Monitor expenditures and implement corrective measures
- Optimize collection methods and oversee operations.
- Developed repayment strategies by negotiating with past-due clients.
- Delivered exemplary service while managing customer issues.
- Prepare reports, identify trends, and recommend improvements
- Stay updated on laws and regulations
- Reviewed architectural applications, ensuring compliance with guidelines.
- Organize compliance drives and enhance awareness of regulations
Accounts Receivable Supervisor
Canteen Vending
Houston, TX
10.2018 - 10.2020
- Administer activities of accounts receivables, including billing of accounts, preparation and mailing of statements, commission checks, posting of payments, advanced deposits and refunds
- Monitors, verifies and balances charges to accounts
- Assist in recruiting and hiring processes for accounting department
- Creates and updates operational processes within Accounts Receivable to increase the effectiveness of communication and administration of payments
- Prepares month-end reconciliation process
- Prepares and distributes reports (i.e
- Write off, subsidy and sales reports)
- Assists during the current and outstanding account collection process
- Administer activities if accounts payable, review and verify invoices and check requests
- Enter and upload invoices into system
- Post transactions to journals, ledgers and other records
- Reconcile accounts payable transactions
- Monitor accounts to ensure invoices and payments are up to date
- Sort, code and match invoices
- File and maintain vendor files and other accounting source documents records
Administrative Specialist
ZT Sliver Pay
Houston, TX
09.2016 - 10.2018
- Build and maintain strong relationships with the clients and business partners
- Find new business opportunities and onboard new clients
- Generate sales reports for clients and senior management
- Conduct customer service presentations and workshops
- Provide excellent customer service and resolve issues and concerns
- Produce/create bid proposals for potential clients
Education
Bachelor of Science - Psychology
University of Houston-Downtown
Houston, TX12.2023
Associate of Science - Criminal Justice
Houston Community College
Houston, TX06.2022
Skills
- Payment tracking
- Microsoft office
- Invoice processing
- Cash application
- Accounts receivable
- Customer relations
- Collections expertise
- Problem-solving abilities
- Multitasking and organization
- Adaptability and flexibility
Groups
Alpha Kappa Alpha Sorority, Incorporated, 04/01/23, Present, Act as Correspondence Secretary for Alpha Kappa Alpha Sorority, Act as Chairman of the Empower Our Families Initiative targeting mental health awareness, youth leadership, and childhood hunger, Maintained a 3.4 GPA while actively participating in Alpha Kappa Alpha's events and activities
Timeline
Accounts Receivable Coordinator
Meyerland Community Improvement Association
10.2020 - 10.2024
Accounts Receivable Supervisor
Canteen Vending
10.2018 - 10.2020
Administrative Specialist
ZT Sliver Pay
09.2016 - 10.2018
Bachelor of Science - Psychology
University of Houston-Downtown
Associate of Science - Criminal Justice
Houston Community College