Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Joy Jaghai
Hollywood,FL
Summary
Overview
6
Professional experience
Work History
Claridge House Nursing Home And Rehab
Unit Clerk
2019 - Current (5 years & 11 months)
Job overview
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Answered phones to transfer calls or relay messages to patients or staff.
TeamHealth
Eligibility Representative
09.2018 - 04.2019
Job overview
- Calculated premiums and established payment methods.
Memorial Healthcare System
Liaison - Customer Relation
03.2024 - Current
Job overview
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Education
Penn Foster Career School
from Administrative Medical Assistant
07.2016
University Overview
William T. McFatter Technical College
from Certified Nursing Assistant
04.2011
University Overview
ALPHA ACADEMY HIGH SCHOOL
High School Diploma
06.1979
University Overview
Skills
- Multi-Line Phone System
- Supply Requisition
- Chart Updating
- Unit Administrative Support
- Supply Restocking
- Documentation Skills
- Replenishing Inventory
- Records Scanning
- Faxing Orders
- Medical Terminology
- Medical Records Maintenance
- Organization and Time Management
- Detail-Oriented
- Problem-Solving
- Staff Leadership
- BLS Certified
- CPR Certified
- Documentation Review
- Critical Thinking
- Administrative Support
- Customer Service
- Patient Scheduling
- Appointment Scheduling
- Clerical Support
- Electronic Recordkeeping
Timeline
Liaison - Customer Relation
Memorial Healthcare System
03.2024 - Current
Eligibility Representative
TeamHealth
09.2018 - 04.2019
Penn Foster Career School
from Administrative Medical Assistant
William T. McFatter Technical College
from Certified Nursing Assistant
ALPHA ACADEMY HIGH SCHOOL
High School Diploma
Unit Clerk
Claridge House Nursing Home And Rehab
2019 - Current (5 years & 11 months)
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