- Volunteering
- Hiking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Camping
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Passionate about balancing physical health with mental and emotional wellness
Joy Leckel
Buffalo,NY
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess/Restaurant Busser
Danny's South
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
Animal Caretaker
E2CCB - W.D. Ormsby Educational Center
07.2024 - 11.2025
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Handled a variety of different species safely and confidently during routine care tasks such as feeding, grooming, medication administration, and enclosure maintenance.
Education
High School Diploma -
Orchard Park High School
4040 Baker Rd, Orchard Park,NY 1412706-2024
High School Diploma -
E2CCB - W.D. Ormsby Educational Center
1010 Center St,East Aurora, NY 1405206-2024
Skills
- Exceptional Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Interactive communication skills
- Teamwork and collaboration
- Problem-solving
- Time management
Certification
Certified Animal Care Assistant (ACA)
Certified competency in Veterinary Assistant I
Interests
Timeline
Animal Caretaker
E2CCB - W.D. Ormsby Educational Center
07.2024 - 11.2025
Hostess/Restaurant Busser
Danny's South
08.2023 - Current
High School Diploma -
Orchard Park High School
High School Diploma -
E2CCB - W.D. Ormsby Educational Center
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