Joy McGregor

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.

Insure residents get schedule routine medications on timely schedule

• Maintained safe work environment free of unnecessary hazards to protect staff and testing results.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Responded to guest inquiries and complaints, resolving issues to maintain high service standards.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Regularly evaluated employee performance and provided feedback.
• Handled job duties for staff members which were unavailable or out of office.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.