Joy Nugent
Woodbine
Summary
Results-driven professional with a strong background in customer service and financial management. Skilled in schedule coordination and problem-solving, consistently delivering high satisfaction levels and optimizing operational efficiency.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Ground Transport Communication
Inspira Health
Millville
07.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
EMT/Treasurer/Billing Assistant
Lower Township Rescue Squad, Inc
Cape May
05.2002 - 07.2021
- Responded to emergency calls and assessed patient conditions promptly.
- Operated emergency vehicles while ensuring safe transport of patients.
- Managed financial reports and budgets for emergency response operations.
- Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
- Maintained compliance with all applicable federal, state, local regulations regarding finance operations.
- Processed payroll for all employees using advanced payroll software.
- Ensured accurate tax calculations and deductions for timely submissions.
- Coordinated daily dispatch schedules for efficient route management.
- Coordinated scheduling for multiple departments to optimize resource allocation.
Education
GED -
Cape May County Tech
Cape May Court House, NJ08-1988
Skills
- Customer service
- Financial management
- Task prioritization
- Schedule coordination
- Computer skills
- Recordkeeping
Certification
NECI - 9-1-1 Officer
Timeline
Ground Transport Communication
Inspira Health
07.2021 - Current
EMT/Treasurer/Billing Assistant
Lower Township Rescue Squad, Inc
05.2002 - 07.2021
GED -
Cape May County Tech