Joy Reroma-Bale
Marketing/Operations
Orange,CA
Summary
Experienced Director of Operations proficient in managing marketing and creative operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve demanding targets. Diplomatic in resolving challenges and coordinating diverse teams.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
CONSULTANT
Various
, CA
03.2022 - Current
- Simultaneously managed multiple e-commerce/digital projects working of varying sizes with a global, cross-functional team.
- Provide management visibility into project progress, while supporting effective decision-making approvals and direction.
- Business analysis: process and value-stream mapping of operational functions to identify best practices.
DIRECTOR OF OPERATIONS
DYNAMIC DYNOSAUR STUDIO
Costa Mesa, CA
06.2017 - 03.2022
- Defined, implemented and revised operational policies and guidelines to improve efficiency across categories.
- Monitored budget and utilized operational resources both internal and external.
- Managed daily operations of the organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals
- Increased Profits by $25% and led 70% team expansion in 4 years.
- Monitored company workflow and administrative processes to keep operations running smoothly and productively.
CREATIVE SERVICES PROJECT MANAGER
VANS
Cypress, CA
01.2015 - 04.2015
- Worked in collaboration with Category Directors and Creative to ensure Marketing initiatives are properly executed
- Managed Retail and Wholesale workflow encompassing all direct-to-consumer components
- Implemented processes for the Art/Creative Department to increase efficiency and organization
CREATIVE/ MARKETING PROJECT MANAGER
QUIKSILVER
Huntington Beach, CA
01.2014 - 12.2014
- Managed Creative workflow and managed all creative assets.
- Facilitated efficient process and ensured timely and accurate development and execution of creative materials.
- Liaison between Creative and internal and external partners to process and ensure fulfillment of project requests and deadlines from kickoff to asset distribution.
CONSULTANT, PROJECT MANAGER
SKULLCANDY
San Clemente, CA
02.2014 - 05.2014
- Provided oversight and leadership in executing projects from planning to completion customized to company's needs.
- Developed operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency in the Creative Department.
- Created detailed roadmaps of action items and project goals
PROJECT MANAGER
DC SHOES
Huntington Beach, CA
01.2011 - 03.2013
- Facilitated and managed over 50 monthly Marketing, Sales and Creative projects in a timely and efficient manner.
- Aided in meeting financial objectives by tracking department budgets and processed vendor invoicing.
- Fostered relationships with vendors to promote positive working relationships
MARKETING ASSISTANT
... LOST INTERNATIONAL
Irvine, CA
02.2010 - 01.2011
- Created expense reports, budgets and filing systems for management team.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Collaborated closely with sales team to manage leads and help with proposals.
AUDITOR / TAX ACCOUNTANT
SADDINGTON SHUSKO LLP
Irvine, CA
07.2007 - 12.2009
- Audited financial statements from budgeting, performing analytical reviews, to ensure financial statement accuracy and compliance with GAAP.
- Provided journal entries and performed accounting on accrual basis.
- Prepared federal and state income tax returns for individuals, businesses, trusts, estates and non-profits.
Education
Associate of Applied Science - Accounting
Santa Monica College
Santa Monica, CA 01.2007 - 01.2010
Bachelor of Arts - Communications
California State University - Northridge
Northridge, CA 09.2001 - 05.2004
Skills
Operations management
Complex problem solver
Strategic planning and execution
Effective leader
Process improvements
Budgeting
Production process
Performance analysis
Team-player with strong cross-functional skills
Timeline
CONSULTANT
Various
03.2022 - Current
DIRECTOR OF OPERATIONS
DYNAMIC DYNOSAUR STUDIO
06.2017 - 03.2022
CREATIVE SERVICES PROJECT MANAGER
VANS
01.2015 - 04.2015
CONSULTANT, PROJECT MANAGER
SKULLCANDY
02.2014 - 05.2014
CREATIVE/ MARKETING PROJECT MANAGER
QUIKSILVER
01.2014 - 12.2014
PROJECT MANAGER
DC SHOES
01.2011 - 03.2013
MARKETING ASSISTANT
... LOST INTERNATIONAL
02.2010 - 01.2011
AUDITOR / TAX ACCOUNTANT
SADDINGTON SHUSKO LLP
07.2007 - 12.2009
Associate of Applied Science - Accounting
Santa Monica College
01.2007 - 01.2010
Bachelor of Arts - Communications
California State University - Northridge
09.2001 - 05.2004