Joyce Alford
Albany,NY
Summary
Dedicated and compassionate caregiver with extensive experience at Oneida Center Rehab And Nursing Home. Proven ability in patient care and vital signs monitoring, enhancing client wellbeing through attentive support. Skilled in housekeeping tasks, fostering a safe environment while building strong relationships that promote emotional health and dignity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Care Aide
Belvedere Health Services
Albany, NY
12.2024 - Current
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Receptionist
Oneida Center Rehab And Nursing Home
Utica, NY
03.2023 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Licensed Childcare Provider
Department of Social Services
Utica, NY
09.2019 - 04.2024
- Promoted early literacy development through engaging storytime sessions and interactive reading activities.
- Established a safe, positive environment for children by enforcing behavioral guidelines and promoting conflict resolution strategies.
- Cultivated strong relationships with families, resulting in increased trust and open communication regarding their child''s care.
- Offered specialized support for children with special needs or disabilities within an inclusive setting that encouraged growth and development for all children.
CNA
Oneida Center Rehab And Nursing Home
Utica, NY
02.2021 - 03.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Personal Care Assistant
/Home Health Aide
Utica, NY
02.2018 - 04.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma - Mathematics
Erasmus Hall High School
Brooklyn, NY06.1988
Skills
- Compassionate caregiving
- Housekeeping tasks
- Patient care
- Vital signs monitoring
Certification
Personal Care Aide, Home Health Aide, Licenced Childcare Provider
Timeline
Personal Care Aide
Belvedere Health Services
12.2024 - Current
Receptionist
Oneida Center Rehab And Nursing Home
03.2023 - 04.2024
CNA
Oneida Center Rehab And Nursing Home
02.2021 - 03.2023
Licensed Childcare Provider
Department of Social Services
09.2019 - 04.2024
Personal Care Assistant
/Home Health Aide
02.2018 - 04.2021
High School Diploma - Mathematics
Erasmus Hall High School