Joyce Cantu
Pharr,TX
Summary
Developed strong customer service and multitasking skills in a high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Cultivated lasting relationships with guests while enhancing satisfaction through personalized service. Seeking to transition into a new field, leveraging effective communication and team collaboration skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Wallbangers Burger Bar
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Associate of Applied Science - Interdisciplinary Studies
South Texas College
McAllen, TX05-2022
Bachelor of Science - Exercise Science-concentration in Physical Therapy
The University of Texas Rio Grande Valley
Edinburg, TX12-2025
Skills
- Bilingual
- Strong work ethic
- Time Management
- Exceptional customer service
- Guest engagement
- Memory retention
- Cleanliness standards
- Professional appearance
- Leadership qualities
Certification
- Collaborative Institutional Training Initiative
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server/Head Bartender
Wallbangers Burger Bar
08.2022 - Current
Associate of Applied Science - Interdisciplinary Studies
South Texas College
Bachelor of Science - Exercise Science-concentration in Physical Therapy
The University of Texas Rio Grande Valley
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