Joyce Castro Corral
Phoenix,United States
Summary
Professional and knowledgeable offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Receptionist
Southwest Oral Surgery
08.2022 - 03.2023
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Receptionist
Union Hills Family Dental Care & Orthodontics
09.2020 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors position.
Dental Assistant/receptionist
Bell Park Dental
01.2017 - 09.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Team Member
Paradise Bakery & Cafe
02.2016 - 04.2017
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Retail Store Clerk
09.2020
Education
Dental Assisting
Carrington College - Phoenix
Phoenix, AZ01.2017
Skills
- Multi-Line Telephone Systems
- Time Management
- Travel Planning
- Insurance Data Processing (PPO, AHCCS)
- Reminder Calls
- Scheduling
- Problem solving
- Sorting and labeling
Timeline
Receptionist
Southwest Oral Surgery
08.2022 - 03.2023
Receptionist
Union Hills Family Dental Care & Orthodontics
09.2020 - 05.2022
Retail Store Clerk
09.2020
Dental Assistant/receptionist
Bell Park Dental
01.2017 - 09.2020
Team Member
Paradise Bakery & Cafe
02.2016 - 04.2017
Dental Assisting
Carrington College - Phoenix
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