Joyce Chege
Federal Way,WA
Summary
Fast-acting nursing assistant and a student nurse provides quality care to patients in critical medical situations. Maintains vast knowledge of emergency medical procedures and protocols with strong background in CPR and first aid, and mental health . Demonstrated ability to remain calm, composed and focused in emergency situations.
Overview
1009
1009
years of professional experience
1
1
Certification
Work History
Lead mental health specialist
Valley Cities Behavioral Health
12.2018 - Current
- Team scheduling and management, Patient behavioral documentation, Patient intake and discharge
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Observed and monitored client behavior and responses to treatment.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Proven ability to learn quickly and adapt to new situations.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Mental Health Technician
WELLFOUND BEHAVIORAL HEALTH HOSPITAL
09.2020 - 11.2021
- Treated clients and families with respect and dignity.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assessed patient progress and reported changes to supervising physician.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Organized recreational activities to assist in patient recovery.
- Applied effective time management techniques to meet tight deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Identified issues, analyzed information and provided solutions to problems.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with others.
Nursing Assistant
Kenny dale Assisted Living
07.2018 - 01.2020
- Assisting training of new staff, Documenting and reporting observable patient behavior, complaints, and physical symptoms.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Followed directions of licensed nurses to administer medications and treatments.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake and output.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Upheld infection control and prevention policies across different patient-facing areas.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information and care activities in electronic health record.
- Transported patients between rooms and appointments or testing locations.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Documented care actions by completing records and logs in medical software system.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Supported needs of 12+ residents under long-term care.
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Paid attention to detail while completing assignments.
Assistance Procurement Specialist
Diamond Real Estate, Kenya
10.1015 - 03.2018
- Providing administrative support for the procurement department, Obtains the best bidding for the company, Maintains accurate records and files related to work performed
- Managed database of vendor details and pricing information to maintain organization.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Procured materials for squadron maintenance and repair services.
- Improved supplier relationships through regular communication and collaboration, enhancing overall service quality.
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Developed and strengthened supplier relationships.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
- Ensured compliance with company policies and industry regulations during the procurement process to minimize risks.
- Implemented cost-saving initiatives within the procurement department that significantly reduced overhead expenses.
- Championed sustainability efforts by selecting eco-friendly materials and suppliers with strong environmental policies.
- Identified new and more cost-effective suppliers through participation in industry networking events, purchasing advantageous packages, and cutting costs.
- Performed complex data analysis to identify cost-saving opportunities and forecast future demands.
- Monitored pricing trends and negotiated pricing to optimize profitability.
- Managed risk effectively by establishing contingency plans for potential disruptions in supply chains or market fluctuations affecting pricing structures.
- Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Strengthened communication skills through regular interactions with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Associate of Applied Science - Nursing
Bates Community College
Tacoma, WA06.2025
Nursing
Highline Community College
06.2018
Bachelor of Commerce - Purchasing and Procurement Management
University of Nairobi, Kenya
09.2015
Skills
- Patient Health Education
- Stress Management Strategies
- Clinical Quality Improvement
- Crisis Intervention
- Nonviolent Crisis Intervention
- Self-Harm Prevention
- Facilitating counseling sessions
- Suicide Prevention
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Electronic Medical Record Software
- Verbal Communication
- Excellent Communication
- Building rapport
Activities
- Sports
- Volunteer
- Hiking
- Foreign language
References
Available upon request
Certification
- Certified nursing assistant
- certified Agency Affiliated Counselor
Dancing, outdoor recreation, exercise, traveling, reading
I have always thought of dancing is like painting with your body, whereby you express emotions and stories through movement. Outdoor recreation is like connecting to nature's playground when hiking, or simply taking a stroll with my daughter for fresh air. I am an a quest of taking care of my body and mind and exercise gives me that, it makes me stronger, more energized. One of the many ways that have opened up my worlds is through travelling, I get to experience new cultures, broaden my perspective and experiences while creating new lasting memories with my loved ones. Reading is like diving into different worlds, and gaining knowledge and insights along the way and it can sometimes seem or feel like an endless adventure. These hobbies among many others, they offer me so much joy and they enrich my life in more ways than one.
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Mental Health Technician
WELLFOUND BEHAVIORAL HEALTH HOSPITAL
09.2020 - 11.2021
Lead mental health specialist
Valley Cities Behavioral Health
12.2018 - Current
Nursing Assistant
Kenny dale Assisted Living
07.2018 - 01.2020
Associate of Applied Science - Nursing
Bates Community College
Nursing
Highline Community College
Bachelor of Commerce - Purchasing and Procurement Management
University of Nairobi, Kenya
- Certified nursing assistant
- certified Agency Affiliated Counselor
Assistance Procurement Specialist
Diamond Real Estate, Kenya
10.1015 - 03.2018
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