Experienced social work professional arranging services, collaborating with families and providing ongoing counseling and support. Excellent communication, planning and conflict resolution skills.
Driven and compassionate social worker with 18-year background applying evidence-based practices to assist clients in navigating barriers and achieving their goals. Client centered, highly collaborative, organized and resourceful with excellent clinical judgement.
Well-versed in working with marginalized and highly underserved and under resourced communities with crisis de-escalation and jail/hospital diversion, case management, risk/needs assessments, motivational interviewing, treatment planning and community resource and referral. Offering extensive knowledge of community resources. Proactive and understanding individual committed to serving individuals that belong to these marginalized groups.
Overview
20
20
years of professional experience
2
2
Years of Graduate School Education
4
4
Undergraduate School Education
25
25
Lived experience
Work History
After Hours Crisis Clinician
Valley Cities Behavioral Health
Auburn, WA
01.2017 - 02.2018
Clinical Assessor on the after hours crisis team providing outreach, crisis assessment, and intervention in King County emergency rooms and jails for clients tiered with Valley Cities experiencing mental health crises after business hours
Provided needs, suicide, risk & mental status exams to determine if clients referred by the crisis clinic or hospital social workers, followed by resource and provider linkage and referral
Used less restrictive Alternatives whenever possible, based on the outcome of mental status exam/clinical risk and vulnerability assessments for hospitalization or next day appointments with Valley Cities Clinician
When appropriate, made referrals to DMHPs (now DCRs), wrote affidavits or declarations for revocation for involuntary hospitalization, and provided
Lead Young Adult Housing Case Manager
Valley Cities Behavioral Health
Auburn , WA
01.2017 - 02.2018
Provided housing case management in to support 18-25 year old adults who participated in a transitional housing program, in achieving their housing stability goals
Managed a caseload of 45-65 young adults & developed individualized housing stability plans
Conducted risk, vulnerability and needs assessments, and a biopsychosocial assessment with prospective residents to determine eligibility
Worked closely with care providers at outside agencies, substance abuse and mental Health providers, probation officers, drug court case managers, etc. to provide wraparound services to meet residents’ needs and address barriers
Received promotion to Lead Housing Case Manager for three young adult transitional housing programs with Valley Cities, and was responsible for case management training and supervision, leading community meetings, client-housing liasion and mediation coordination and sat as the official tenant advocate On the housing appeal board
Outreach Patient Navigator/MOUD Specialist
Neighborcare Health
Seattle, WA
01.2019 - Current
Provided advocacy and care navigation for patients seeking medication assisted treatment for opioid abuse disorder from the low barrier MOUD program at Neighborcare Health
Conducted vulnerability, risk, behavior, barrier and strengths & needs assessments, created crisis and care plans for patients
Provided care coordination & resource linkage and referral for patients in need of clinical and community resources, including those related to transitions in care
Lead outreach and engagement activities with prospective and current community partners
Collect patient data and enter into Electronic Health Record (EHR) and/or tracking tool and Monitored and report patient progress via tracking tool and monthly reports
Get informed consent and enroll willing participants in UW Meds First Study
Provide patient centered behavioral health and harm reduction counseling to help initiate and maintain behavior change to reduce risk of opioid overdose, death, and infection of HIV/hepatitis
Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
Coached patients on self-advocacy.
Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
Utilized knowledge of available community resources to help patients select appropriate courses and obtain relevant support.
Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
Educated patients on insurance and healthcare plans.
Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
Mental Health Outreach Service Coordinator
Full Life Care
Seattle, WA
10.2018 - 01.2020
Performed outreach and Mental and behavioral health service coordination, advocacy and case management to residents residing in Seattle Housing Authority (SHA) Highrises throughout Seattle
Provided a variety of supports and services to residents in SHA Housing, such as behavioral health (I.e. hoarding) interventions mental health assessments, crisis intervention, referrals for behavioral health and chemical dependency treatment; eviction prevention, access and follow up with a primary care physician, linkage and referrals for community agencies and resources
Facilitated psycho education and life skills groups, including a strengths based, harm reduction, peer led support group and developed an tenant overdose prevention team
Provided clients with recommendations to community resources.
Leveraged positive uncertainty and multi-systemic family systems therapy to help clients deal with ambiguity, accept inconsistencies and adopt intuition when making decisions.
Worked collaboratively with other mental health professionals to provide consistent care and minimize possibilities for eviction.
RAP Housing Assessor/Case Manager
Catholic Community Services Of Western Washington
Seattle, WA
02.2017 - 10.2018
Provided homeless diversion, housing navigation, advocacy and brief case management services to homeless individuals in King County
Conducted vulnerability assessments (VI-SPDAT) and needs assessments for clients accessing housing through Coordinated Entry for All & documented, maintained and updated the Homeless Management Information Systems (HMIS)
Co-Facilitated ‘cultural competency’ and ‘diversity, equity & inclusion’ trainings and faciligated group/team trainings and refreshers for teams within our agency
Developed a resource database specifically aimed at Housing & homelessness
Delivered social work services to individuals experiencing homelessness in community outreach settings (i.e. encampments and drop in centers)
Developed team communications and information for meetings.
Mobile Crisis Team Case Manager
DESC
Seattle, WA
01.2012 - 03.2017
Performed outreach services to individuals referred through Seattle Police or Crisis Clinic for crisis intervention services, assessment, referral and linkage to appropriate & needed services
Established and implemented a plan to successfully engage clients in relevant services and other resources
Participate in psychiatric care consultation, supervision, program meetings and in-service training
Advocated for clients' access to community resources and services, ensuring that clients' needs are met and rights maintained; consult and collaborate with community providers to ensure continuity of care
Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Completed psychosocial evaluations and needs assessments.
Coordinated program referrals for community-based resources.
Mental Health Specialist
Navos
Seattle, WA
01.2005 - 01.2012
Responsible for monitoring, evaluating, behavioral intervention, crisis deescalation and documentation of evaluation on patient’s progress with respect to goals and discharge
Participate in the planning and evaluation of patient needs based on patient behaviors under Clinical staff supervision
Mileu management, rounds, intake/output, safety and Promoting medication compliance
Education
Masters in Social Work (MSW) - Social Work
University of Washington
Seattle, WA
08.2023
Bachelor of Arts - Psychology
Pacific Lutheran University
Tacoma, WA
01-2010
High School Diploma - General Studies
Mount Rainier High School
Des Moines, WA
06-2004
Skills
Motivational Interviewing
Case management
Referrals and networking
Crisis Intervention
DSM-IV knowledge
Medicare and Medicaid applications
Harm Reduction/MAT
Trauma Informed Care
Treatment Planning/Goal Planning
Crisis Plans/Safety Plans
Strengths-based solution-focused therapy
EMR / EHR & Medical Records Management
Patient Assessments
Written and verbal communication
Leadership
Strategic Planning
Program Evaluation
Needs assessment
Interviewing skills
Culturally sensitive service provider
Excellent Communication
Culturally-competent care
Client Advocate
Active Listening
References
*Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Outreach Patient Navigator/MOUD Specialist
Neighborcare Health
01.2019 - Current
Mental Health Outreach Service Coordinator
Full Life Care
10.2018 - 01.2020
RAP Housing Assessor/Case Manager
Catholic Community Services Of Western Washington
02.2017 - 10.2018
After Hours Crisis Clinician
Valley Cities Behavioral Health
01.2017 - 02.2018
Lead Young Adult Housing Case Manager
Valley Cities Behavioral Health
01.2017 - 02.2018
Mobile Crisis Team Case Manager
DESC
01.2012 - 03.2017
Mental Health Specialist
Navos
01.2005 - 01.2012
Masters in Social Work (MSW) - Social Work
University of Washington
Bachelor of Arts - Psychology
Pacific Lutheran University
High School Diploma - General Studies
Mount Rainier High School
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Lead mental health specialist at Valley Cities Behavioral HealthLead mental health specialist at Valley Cities Behavioral Health