Joyce Pazzini
GERMANTOWN,MD
Summary
Results-driven recruiter with extensive experience in candidate sourcing and vetting. Proven expertise in coordinating interviews and analyzing recruitment metrics. Focused on optimizing recruitment processes and improving onboarding efficiency for organizational success.
Overview
10
10
years of professional experience
Work History
Recruiter (Verizon Contractor)
ManpowerGroup
Remote
09.2022 - Current
- Managed candidate sourcing and screening processes to identify top talent.
- Coordinated efficient interviews between candidates and hiring managers.
- Developed job descriptions and postings to attract diverse applicants.
- Utilized applicant tracking systems for accurate candidate records.
- Collaborated with teams to assess staffing needs and refine strategies.
- Facilitated onboarding procedures for new employees to ensure smooth transitions.
- Conducted in-depth interviews to evaluate skills and cultural fit of candidates.
- Created reports on key recruitment metrics, including time-to-fill and cost-per-hire.
Recruiter
AgreeYa Solutions
Remote
02.2022 - 09.2022
- Managed full-cycle recruiting process, sourcing candidates and extending offers.
- Collaborated with hiring managers to align on position requirements and staffing strategies.
- Implemented diversity recruiting strategies to enhance workplace inclusivity.
- Maintained candidate pipelines for high-volume roles to ensure continuous talent flow.
- Developed networks to identify and source qualified candidates through various methods.
- Tracked and analyzed recruitment metrics to pinpoint areas for enhancement.
- Coordinated career fairs and recruitment events to attract potential candidates.
- Advised management on staffing needs and strategies for improving diversity initiatives.
Recruitment Coordinator
People Scout
08.2021 - 03.2022
- Coordinated recruitment efforts across industries, ensuring timely placement for diverse client roles.
- Streamlined candidate application processing using the applicant tracking system.
- Scheduled interviews and promptly communicated status updates to candidates.
- Collaborated with hiring managers to establish job requirements and ideal candidate profiles.
- Stayed informed on equal employment opportunity and affirmative action standards.
- Prepared detailed reports by analyzing employment-related data for management review.
- Screened resumes to identify top candidates for open roles.
- Conducted initial phone screenings to assess candidate qualifications and interest.
Customer Service Manager
Buy Buy Baby
Rockville, Maryland
02.2020 - 02.2021
- Managed customer service team, ensuring high satisfaction levels in all interactions.
- Developed training programs to enhance staff knowledge and service skills.
- Coordinated daily operations to resolve customer inquiries and complaints effectively.
- Implemented service standards that elevated in-store customer experience.
- Analyzed customer feedback to identify process improvements and training needs.
- Facilitated interdepartmental communication to streamline service delivery and operations.
- Led initiatives that boosted collaboration and morale within customer service department.
- Responded promptly to phone and online requests, enhancing overall satisfaction ratings.
Retail Store Manager
Avenue Stores
Rockville, Maryland
03.2016 - 08.2019
- Managed daily store operations, ensuring compliance with company policies and high customer service standards.
- Trained and supervised staff to enhance customer service skills and performance metrics.
- Developed visual merchandising strategies to optimize product displays and drive sales.
- Implemented inventory management practices to maintain accurate stock levels and prevent losses.
- Coordinated promotional campaigns to increase foot traffic and boost sales volume.
- Analyzed sales data to identify trends, informing strategic decision-making processes.
- Resolved customer complaints promptly, fostering positive relationships and satisfaction levels.
- Collaborated with corporate teams on initiatives for operational improvements and efficiency.
Education
Some College (No Degree) - Business Administration and Management
San Diego City College
San Diego, CASome College (No Degree) - Business
Southwestern College
Chula Vista, CASkills
- Candidate sourcing and vetting
- Interview coordination
- Applicant tracking systems
- Job description development
- Recruitment metrics analysis
- Diversity recruitment initiatives
- Team collaboration strategies
- Problem solving techniques
- Training facilitation
- Relationship building skills
- Talent pipeline management
- Employment data analysis
- Effective communication skills
- Staffing strategies development
- Verbal and written communication proficiency
- Outbound calling techniques
- College recruiting strategies
- Full-cycle recruitment processes
- Hiring metrics evaluation
- Recruiting and sourcing strategies
- Job posting optimization techniques
- Data-driven decision-making practices
- Salary and benefits negotiations expertise
- Clerical support functions
- Recruitment strategies formulation
- Candidate pipeline management practices
- Strategic sourcing methods
Timeline
Recruiter (Verizon Contractor)
ManpowerGroup
09.2022 - Current
Recruiter
AgreeYa Solutions
02.2022 - 09.2022
Recruitment Coordinator
People Scout
08.2021 - 03.2022
Customer Service Manager
Buy Buy Baby
02.2020 - 02.2021
Retail Store Manager
Avenue Stores
03.2016 - 08.2019
Some College (No Degree) - Business Administration and Management
San Diego City College
Some College (No Degree) - Business
Southwestern College