Joyce Elaine Baldwin
Sebring
Summary
Reception, clerical position, scheduling, transcription.
Overview
42
42
years of professional experience
Work History
Scheduler
Advent Health Sebring
Sebring
01.2022 - 03.2025
- Communicated schedule changes effectively throughout the organization when necessary.
- Developed and maintained scheduling procedures to ensure timely completion of projects.
- Scheduled and confirmed appointments.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
Transcriptionist
Highlands Breast and Imaging Center
Sebring
06.1999 - 06.2019
- I was responsible for typing mammogram reports from written information sheet which includes biopsies, needle localizations and tracking of information and distributing reports to the patient's physician.
- Also printing letters for return visits and results then mailing them out.
Receptionist
Heartland Radiology Center and Florida Hospital Heartland Medical Center
Sebring
01.1989 - 01.1999
- Scheduling appointments, filing, prep instructions to patients, distribute reports to doctors, answer telephone, PC knowledge on multiple computers
Medical Receptionist
Choong S. Nahm, M.D.
Sebring
01.1983 - 01.1989
- Transcription, filing, scheduling appointments, insurance (all aspects), coding, filing claims, billing, daily deposits for doctors office, typing and computer billing
Education
High School - typing I and II, personal typing, clerical office practice, machine transcription
Avon Park High School
Avon Park01.1983
Skills
- Scheduling procedures
- Appointment scheduling
- Epic software for scheduling
- Customer service
References
- Wanda Tomblin, Office Manager at Highlands Breast and Imaging Center, 863-385-6655
- Lisa Cooper, Volunteer Coordinator at Advent Health, 863-402-3368
- Kara Strong, Lead scheduler at Advent Health, 863-314-4466
Timeline
Scheduler
Advent Health Sebring
01.2022 - 03.2025
Transcriptionist
Highlands Breast and Imaging Center
06.1999 - 06.2019
Receptionist
Heartland Radiology Center and Florida Hospital Heartland Medical Center
01.1989 - 01.1999
Medical Receptionist
Choong S. Nahm, M.D.
01.1983 - 01.1989
High School - typing I and II, personal typing, clerical office practice, machine transcription
Avon Park High School
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