Dedicated front-of-house professional with proven strengths in customer service, time management, and problem-solving. Ready to enhance guest experiences with years of experience in serving, bartending and hosting.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Front of House Employee
Dumplings & Noodles Delight
The Woodlands
08.2023 - Current
Managed front-of-house operations to deliver seamless dining experiences for guests.
Answered phone calls, took reservations, answered inquiries, and served dine-in customers using POS systems.
Maintained cleanliness and organization of dining areas and service stations.
Assisted in training new staff on service standards and procedures.
Bartender, Shift-lead, Server & Main Host
Sushi Masa
Spring
02.2024 - 03.2026
Prepared and served a variety of cocktails and beverages.
Engaged with customers to deliver tailored service and recommend beverages suited to preferences.
Resolved customer complaints promptly, contributing to increased satisfaction and repeat patronage.
Balanced various responsibilities to maintain workflow in a high-pressure environment.
Supervised server shifts and ensured smooth restaurant workflow.
Implemented proper sanitation practices to uphold health and safety regulations.
Operated cash register and Point of Sale (POS) system for transactions.