Joyce Hecht
I
Overview
21
21
years of professional experience
Work History
Patient Access Specialist 4 - Referral Management
St Luke's Plaza Health System
Boise , ID
08.2016 - Current
- Preceptor
- Primary PAS 4 in Office
- Involved in improving workflows
- Run multiple reports and enter data
- Supported TV Primary Care Team from July 2020-Dec 2020
Patient Specialist 2 - Connect Rehab Scheduling
St Luke's Business Office
Boise, ID
10.2014 - 08.2016
- Preceptor
- Rehab Super User
- Triaged all Rehab Referrals
- Worked closely with Program Managers
- Central Scheduling: Outpatient Neuro Program, Adult Ortho, Hearing and Balance - Multi site, Multi discipline
Clinical Secretary
Elks Rehabilitation Hospital
Boise, ID
02.2011 - 10.2014
- Communicated with Program Managers to facilitate scheduling
- Central Scheduling Outpatient Neuro Program PT/OT/ST, Driving Program
- Central Scheduling: Movement Disorder Clinic, Stroke Clinic, Seating Clinic, Wheelchair Clinic
- Checked in Outpatients. Collected co-pays
- Utilized organization skills and data entry
Inpatient Registrar, CNA - Inpt Admissions Office
Elks Rehabilitation Hospital
Boise, ID
12.2009 - 02.2011
- Communicated with Case Managers and On Call Providers for possible admissions
- Processed all new patient referrals
- Created patient accounts and charts for review
- Scheduled patient pick up times with van drivers
- Scheduled patients for follow up doctor appointments
Inpatient Clinical Rehab Support Specialist. CNA
Elks Rehabilitation Hospital
Boise, ID
11.2007 - 12.2009
- Communicated with Doctors and Case Managers during patient rounds
- Processed orders off Inpatients charts: Faxed medication changes to the Pharmacy. Ordered lab work
- Scheduled inpatients for outside appointments. Organized van drivers
Physical Therapy Technician. CNA
Family Physical Therapy And Sports Medicine
Twin Falls, ID
04.2003 - 11.2007
- Assisted Physical Therapists to initiate patient care plans in outpatient PT setting
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Created new patient charts
- Assisted with transcription and medical billing
Certified Nurse Assistant - Geriatric Wing
Bridgeview Estates Long Term Care
Twin Falls, ID
01.2003 - 05.2003
- Transported patients between rooms and dining hall
- Answered call lights quickly
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Carried out day-day-day duties accurately and efficiently.
- Assisted as a Therapy aide and bath aide
Inpatient Clinical Support Specialist / CNA
Elks Rehab Hospital / Nampa Mercy Medical Center
Nampa, ID
03.2001 - 01.2003
- Communicated with Case Managers and Providers during patient rounds
- Processed orders off patients charts.
- Faxed med changes to Pharmacy. Ordered lab work
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Checked supply availability in patient rooms.
- Reordered supplies
Education
High School Diploma -
Borah High School
Boise, ID05.1989
Skills
- Strong Leadership skills
- Organized and Efficient
- Time Management and Prioritization
- Knowledgeable and resourceful
- Professional communication
- Motivated and driven
Timeline
Patient Access Specialist 4 - Referral Management
St Luke's Plaza Health System
08.2016 - Current
Patient Specialist 2 - Connect Rehab Scheduling
St Luke's Business Office
10.2014 - 08.2016
Clinical Secretary
Elks Rehabilitation Hospital
02.2011 - 10.2014
Inpatient Registrar, CNA - Inpt Admissions Office
Elks Rehabilitation Hospital
12.2009 - 02.2011
Inpatient Clinical Rehab Support Specialist. CNA
Elks Rehabilitation Hospital
11.2007 - 12.2009
Physical Therapy Technician. CNA
Family Physical Therapy And Sports Medicine
04.2003 - 11.2007
Certified Nurse Assistant - Geriatric Wing
Bridgeview Estates Long Term Care
01.2003 - 05.2003
Inpatient Clinical Support Specialist / CNA
Elks Rehab Hospital / Nampa Mercy Medical Center
03.2001 - 01.2003
High School Diploma -
Borah High School
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