Joyce Labib
Finance student and experienced Department Manager with a background in budgeting, financial analysis, sales analysis, and team leadership. Skilled in analyzing performance trends, managing resources, and using KPIs to support business decisions. Proven experience training employees, improving team performance, and working toward sales and profitability goals.
Work History
Department Manager
4 Months• Analyzed sales data and performance trends to identify growth opportunities and areas for improvement.
• Managed departmental budgets and allocated resources to support productivity and profitability.
• Reviewed sales and merchandising trends to adjust workflows and support business goals.
• Partnered with store leadership to execute KPI-driven actions and improve department performance.
• Recruited, interviewed, trained, and mentored employees to improve performance and engagement.
• Evaluated employee performance and provided ongoing coaching and feedback.
Supervisor
9 Months- Supported daily store operations and assigned tasks based on business priorities.
- Monitored sales performance, customer traffic, and KPIs to help achieve department goals.
- Coached and trained team members on customer service, productivity, and operational standards.
Sales Advisor
3 Years 5 Months- Provided customer service and product recommendations in a fast-paced retail environment.
- Supported sales goals through product knowledge, merchandising, and customer engagement.
Education
Bachelor of Science - Finance
- Relevant Coursework: Corporate Finance, Investments, International Financial Management, Statistical Methods in Business