Joyce Robert
Radiology Manager
Shreveport,LA
Summary
Radiology Manager bringing 35+ years of progressive experience in field. Proficient in all radiology modalities and protocols, as well as EPIC, PACS, RIS, reporting and kronus timekeeping processes.
Proven skills in leading and developing high-performance radiology teams, writing and updating policies and managing day-to-day operations with a practiced and hands-on style. Knowledgeable about patient care standards and HIPPA, ACR requirements. Focused on capably handling administrative needs to maintain an efficient and smooth department. Results-driven
Overview
5
5
years of professional experience
1
1
Certification
Work History
Radiology Manager
Ochsner LSU Health Shreveport
Shreveport, LA.
10.2016 - 03.2022
- Directed and motivated team of twenty five to thirty five professionals to deliver cost-effective and high-quality patient care.
- Maintained Press Ganey scores over 93%.
- Wrote, implemented and managed all radiology policies.
- Acquired ACR accreditation for MRI, CT and Ultrasound.
- Recruited, hired and trained s, CT, MRI Technologists and Sonographers.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Developed policies regarding HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Welcomed patients and tried to make appointment times and dates as pleasant as possible through discretion and personal support.
- Developed radiation safety policies and protection devices to comply with government regulations and to maintain safety of patients and staff.
Education
Bachelor of Science - Radiology
Northwestern State University of Louisiana
Natchitoches, LA05.2001
Associate of Science - Radiologic Technology
Southern University At Shreveport
Shreveport, LA05.1988
Skills
- Medical Record Confidentiality
- Team Meetings
- Leading Meetings
- Patient Safety
- Radiologic Imaging
- Capital Planning
- Radiation Safety Protocols
- Kronos Timekeeping
- Customer Satisfaction
- Policy Writing
- Quality Control Procedures
- HIPAA Regulations
- Personnel Files
Certification
- Diagnostic Radiology, ARRT-1977
- CT, ARRT - 1999
- MRI experience since 2000
- Ultrasound experience since 2018
Timeline
Radiology Manager
Ochsner LSU Health Shreveport
10.2016 - 03.2022
Bachelor of Science - Radiology
Northwestern State University of Louisiana
Associate of Science - Radiologic Technology
Southern University At Shreveport
- Diagnostic Radiology, ARRT-1977
- CT, ARRT - 1999
- MRI experience since 2000
- Ultrasound experience since 2018
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