Joyce Schoenhoeft
Human Resources
Sanger,CA
Summary
Dedicated Human Resources professional bringing 25 years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Operations and Human Resources Supervisor
United Parcel Service, UPS
Fresno, CA
09.1997 - Current
- Completed weekly payroll for 35 employees.
- Tracked company equipment, tools and technology to manage inventory.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Documented transactions, orders and expenditures to gather data and forecast financial needs.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Managed internal operational standards and productivity targets.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Compiled training materials for new employees and tracked skill development.
- Analyzed department metrics and performance and reported findings to management.
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Education
No Degree - Business Administration And Management
Fresno City College
Fresno, CASkills
- Specialized HR Projects
- Human Resource Management
- Drug Screening
- Human Relations
- Regulatory Enforcement
- New Hire Orientation
- Employee Relationships
- Employment Record Verification
- Policy and Procedure Development
- Background Checks
- Labor Relations
- Employee Onboarding and Offboarding
- Document Management
Timeline
Operations and Human Resources Supervisor
United Parcel Service, UPS
09.1997 - Current
No Degree - Business Administration And Management
Fresno City College