Joyce Ward
Cincinnati,Ohio
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.
Overview
14
14
years of professional experience
Work History
Store Associate
CitiTrends
Cincinnati, OH
04.2024 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
Assistant Store Manager
Family Dollar
South Carliona, Charleston
08.2019 - 08.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Laundry Attendant
Hawthorn Inn and Suites
South Carolina, Charleston
08.2017 - 03.2019
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Inspected linen for tears or stains and treated them accordingly.
- Operated washing machines, dryers, extractors, and other laundry equipment.
Housekeeping Manager
LaQuinta Inn & Suits
Mason, OH
03.2011 - 03.2016
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Supervised, trained, evaluated and scheduled staff of 20 housekeepers daily.
- Performed quality control inspections for guest rooms and public areas.
Education
Paralegal Certificate -
Post University
Waterbury, CT03-2024
High School Diploma -
Dohn's Community 22+ Program
Cincinnati, OH02-2022
Cyber Security -
Kable Academy
Cincinnati, OHSkills
- Return processing
- Payment Processing
- Customer Service
- Product display
- Shipment Processing
- Effective communication abilities
Timeline
Store Associate
CitiTrends
04.2024 - Current
Assistant Store Manager
Family Dollar
08.2019 - 08.2020
Laundry Attendant
Hawthorn Inn and Suites
08.2017 - 03.2019
Housekeeping Manager
LaQuinta Inn & Suits
03.2011 - 03.2016
Paralegal Certificate -
Post University
High School Diploma -
Dohn's Community 22+ Program
Cyber Security -
Kable Academy