Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Joyce D. Smith

Arizona City,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

42
42
years of professional experience

Work History

Office Manager

D.W. Burns Plumbing & Heating Inc
Emigrant, MT
08.2013 - Current
  • Payroll, accounts payable, accounts receivable, working with clients, ordering fixture packages for new homes, scheduling, deposits, reconcile accounts (bank statements, credit cards), invoicing, scheduling, oversee employees


Collections Agent

Statewide Collections
Twin Falls, ID
01.2008 - 01.2009
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Directed day-to-day collections functions.
  • Monitored accounts for compliance with established payment plans and flagged non-compliances.
  • Counseled debtors on payment options and arranged installment agreements.

Account Executive

Clear Channel Communications/Town Square
Twin Falls, ID
10.2001 - 02.2011
  • Evaluate clients’ advertising needs; draw up contracts and proposals, summit copy points to the production department where ads are written and produced
  • Seek out new advertisers and service regular clients on a monthly basis or as needed
  • Collect unpaid accounts


Operations Manager

K-Mart Corporation
Twin Falls, ID
05.1979 - 09.2001
  • Oversee company operations including inventory replenishment, stocking practices, layout activities and operational efficiency procedures
  • Supervise office manager and staff to ensure administrative tasks, including cash management and billing function, are completed accurately and in a timely manner
  • Responsible for interior and exterior building inspection and maintenance and supervising cleaning crews to ensure a clean, and safe shopping environment
  • Submit suggestions for improvements education

Education

Real Estate License: Boise -

College of Southern Idaho
Twin Falls, ID

College of Southern Idaho
Twin Falls, ID

Computer And Business Related Courses.

College of Southern Idaho
Twin Falls, ID

High School Diploma -

College of Southern Idaho
Twin Falls, ID
05.1975

Skills

  • Proficient with various software:
  • Including MS Excel, MS Word, QuickBooks Pro, QuickBooks Enterprise Solutions: Contractors and QuickBooks Online

Timeline

Office Manager

D.W. Burns Plumbing & Heating Inc
08.2013 - Current

Collections Agent

Statewide Collections
01.2008 - 01.2009

Account Executive

Clear Channel Communications/Town Square
10.2001 - 02.2011

Operations Manager

K-Mart Corporation
05.1979 - 09.2001

Real Estate License: Boise -

College of Southern Idaho

College of Southern Idaho

Computer And Business Related Courses.

College of Southern Idaho

High School Diploma -

College of Southern Idaho
Joyce D. Smith