Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JOYCELYN ADU

Severn,MD

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Results-driven healthcare professional with strong attention to detail and problem-solving skills. Experienced in coordinating referrals and managing patient records to enhance operational efficiency and uphold quality assurance in medical settings. Adaptable and proactive Patient Care Technician with expertise in quality assurance and patient confidentiality. Committed to enhancing patient communication and collaboration within healthcare teams to ensure optimal care delivery.

Overview

1
1
year of professional experience

Work History

Patient Care Technician

Asecsion Sacred Heart
Pensacola, Florida
02.2025 - 10.2025

Lowe's Home Improvements, Pensacola, FL

Cashier, 10/2022 – 09/2024

BG Consulting Service LLC, (Naval Hospital Center) Pensacola, FL

Referral Management / Appointment Clerk 10/2024 – 02/2025

- Coordinated referrals between primary care and specialists, ensuring appropriate routing and reducing delays.

- Monitored referral status and maintained HIPAA-compliant patient records; ensured secure transfer of information to receiving providers.

- Collaborated with clinicians and patients to provide timely updates and resolve processing bottlenecks.

Ascension Sacred Heart,

Pensacola, FL

Patient Care Technician (Med-Surg), 02/2025 – 10/2025

- Assisted nursing staff with patient care and documentation; supported safety and quality of care.

- Facilitated communications between care teams to ensure continuity of care and timely interventions.

Education

High School Diploma -

Pine Forest High
Pensacola, FL
05-2022

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Medical documentation
  • Records management
  • Referral coordination
  • Quality assurance
  • Patient communication
  • PPE use
  • Microsoft office
  • Time management
  • Problem solving
  • Critical thinking
  • Attention to detail
  • Team collaboration
  • Adaptable decision making
  • Customer service
  • Telephone etiquette
  • Problem solving

Accomplishments

Lowes Front-End Appreciation-2023

Timeline

Patient Care Technician

Asecsion Sacred Heart
02.2025 - 10.2025

High School Diploma -

Pine Forest High
JOYCELYN ADU