Joycelyn Moss
Hurricane,UT
Overview
1
1
Certification
11
11
years of professional experience
Work History
Hiring Manager
Balance of Nature
Saint George, USA
01.2022 - Current
- Managed full hiring process for 7 companies, ensuring alignment with organizational goals
- Created and managed job descriptions and recruiting campaigns while overseeing hiring budget to attract top talent
- Screen and review 50 to 1000 applications weekly, prioritizing candidate experience
- Manage the recruiting and advertising across different hiring platforms, such as Indeed and ZipRecruiter
- Conduct interviews, reference checks, background checks, and drug testing while handling confidential applicant information
- Coordinated communications with department heads to align on hiring needs and define job requirements and expectations
- Experience using multiple applicant tracking systems such as BambooHR and ADP Workforce
- Conducted performance evaluations to support employee development plans
- Attended career fairs and college events to promote the organization's brand
Salon Manager
Trim Mobile Salon
Saint George, USA
08.2021 - 12.2021
- (This was a temporary role to help a family member take her maternity leave)
- Managed daily salon operations including scheduling, inventory, product education, customer satisfaction, cash flow, and service/pricing updates
- Drove the mobile bus to appointments while maintaining schedules and resolving operational or equipment issues before they affected customers
- Developed marketing strategies to promote mobile salon services in the community
- Ensured compliance with health and safety regulations in all service locations
Director of Education / Assistant Manager
G.O.A.T. Haircuts
Saint George, USA
12.2020 - 08.2021
- Directed and trained new hires across three locations by developing hands-on training programs that enhanced employee skills and integration
- Managed employee schedules and coordinated shift coverage to maintain operational efficiency
- Resolved customer and employee conflicts to ensure positive experiences and foster a collaborative environment
- Oversaw inventory management and product ordering processes
Owner/Operator
Hair by Joycelyn
Fallon, USA
06.2017 - 11.2020
- Owned and operated an independent salon business, managing scheduling, client communication, pricing, inventory, purchasing, marketing, income, expenses, and daily operations
- Managed bookkeeping, tracked expenses, maintained customer database, and grew business through product sales, client relationships, and community marketing efforts
- Maintained salon cleanliness and organization for optimal client enjoyment
- Addressed client concerns promptly to uphold high satisfaction levels
- Participated in trade shows, conventions, and other education events related to industry promotion
Salon Manager
Great Clips
Saint George, USA
04.2015 - 05.2017
- Conducted one-on-one meetings to support employee goal setting and performance improvement
- Monitored staff performance and proactively addressed issues to foster a high-performing team environment
- Organized employee schedules and ensured effective shift coverage
- Enforced customer service standards, resolving concerns to maintain high-quality service
- Facilitated resolution of customer and employee concerns to foster a positive atmosphere
- Ensured compliance with health and safety regulations
- Maintained inventory accuracy through regular audits and timely restocking of products
- Oversaw cash drawer management each night and executed daily bank deposits.
Education
Cosmetology -
Evans Hairstyling College
Rexburg, ID01-2015
High School Diploma -
Churchill County High School
Fallon, NV05-2012
Skills
- Recruitment expertise
- Training and development
- Effective time management
- Google Workspace proficiency
- Personable professionalism
- Excellent communication abilities
- Management organization
- Collaborative and independent work
- Dependability with a positive outlook
- Client relations focus
- Computer literacy
- Financial Management
Certification
- Kids Haircut Specialist - Imagination Booster
- COVID-19 Sanitation - Barbicide
- Spray Tan - Norvell
- Curls Care - Surface
- Masters of Communication I, II & III - Hubbard College of Business Administration
Timeline
Hiring Manager
Balance of Nature
01.2022 - Current
Salon Manager
Trim Mobile Salon
08.2021 - 12.2021
Director of Education / Assistant Manager
G.O.A.T. Haircuts
12.2020 - 08.2021
Owner/Operator
Hair by Joycelyn
06.2017 - 11.2020
Salon Manager
Great Clips
04.2015 - 05.2017
Cosmetology -
Evans Hairstyling College
High School Diploma -
Churchill County High School