Jozalin Bullard
Corpus Christi
Summary
At Barnes and Nobles, I excelled as a Lead Bookseller, fostering strong customer relationships and spearheading community outreach to boost literacy and brand visibility. My blend of effective communication and in-depth product knowledge, coupled with a knack for decision-making, significantly contributed to meeting sales targets and enhancing team cohesion.
Overview
3
3
years of professional experience
Work History
Lead Bookseller
Barnes and Nobles
08.2021 - Current
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
- Provided exceptional customer service by responding promptly to inquiries via phone, email, or in-person visits.
- Assisted in the planning and execution of community outreach initiatives, leveraging partnerships with local schools and libraries to promote literacy and increase brand visibility.
- Supported management in training new booksellers, ensuring a smooth onboarding process and fostering a cohesive team atmosphere.
- Maintained a high level of product knowledge by regularly attending industry events, participating in professional development opportunities, and networking with peers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Online GED
Corpus Christi, TX2022
Skills
- Decision-making
- Effective communication
- Store operations
- Book ordering
- Merchandise displays
- Reading comprehension
- Product recommendations
- Book signing events
- Publisher promotions
- Cross-selling
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
Timeline
Lead Bookseller
Barnes and Nobles
08.2021 - Current
Online GED
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